The video card in my Sager 2092 has now died on me a second time with one month left on the warranty. I'm currently working in Saudi Arabia and 'm not sure I can get back before the warranty expires. The laptop was sent for repair the first time in September 2008. Here's the problem...
I have already emailed Xotic PC and they say that if it's not returned by the expiration of the warranty then I'm out of luck because it's a Sager policy. I can understand their stance on that but this is the second time the video card has failed in less than a year. These video cards are known to have problems (8600GT). Is it unreasonable to expect Xotic PC to fix this laptop if I'm a couple of weeks past the warranty?
Has anyone had a similar experience or circumstance as this? I'm really ticked right now because I bought this as a travel laptop and it's now failed on the last two trips I've used it. The first time I was in Belgium and had to wait until I returned to send it back. Even if they fix it I doubt I can trust it. I really feel they should replace the video card with a model that is not known to fail so often (if there is such a thing) or replace the laptop with one that uses a more reliable card. I seriously doubt either of these will happen but it would be the right thing to do.
Any advice from anyone?
Sager 2092 Video Card Died For The Second Time
Discussion in 'Sager and Clevo' started by SlickFL, Feb 9, 2009.