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    Sager 8278s shutting off on boot please help.

    Discussion in 'Sager and Clevo' started by sager8278s, May 10, 2014.

  1. sager8278s

    sager8278s Newbie

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    Hello, I have a Sager 8278s that I just purchased a week ago. I was using it earlier and was playing a game on battery not knowing it was not plugged in. I closed the lid cause I had to go somewhere. I came back and plugged it in when I get right past the Sager splash screen it just turns off by it self. I tried removing the battery and holding down the power button no results. I am thinking about trying to reset the CMOS? I don't have much experience taking apart laptops mainly desktops. Please help me out I really like this laptop and I just got it. On another note I have it plugged into a Tripplite ISO Ultra Bar so it cant be something that fried it.
     
  2. sager8278s

    sager8278s Newbie

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    Bump thread
     
  3. sager8278s

    sager8278s Newbie

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    No replies and 66 views?
     
  4. Ashen-Shugar

    Ashen-Shugar Notebook Evangelist

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    Most probably just are just like me, and have no idea what it could be, or just don't have enough information to offer anything.

    With what little I've been told, just leave it plugged in and let the battery charge. Could be your battery got discharged too much and doesn't have enough juice to boot the laptop.

    Maybe the laptop didn't go into standby correctly and ran out of juice before it could successfully do that.

    Sometimes when a laptop runs out of juice in the middle of going into hybernate or standby, it thinks it's going into hybernate or standby when you first push the start button.

    What I would do.

    1. Charge the battery for an hour or two. Just leave it plugged in.
    2. Power it on. If it starts up then just powers off again. Push the power button in and leave it pushed for 10 seconds. If it starts up during this time, let it boot. If not, then release and push the button again to start it up. This should, hopefully start it back up normally.
    3. If it keeps starting windows, then shutting down, disconnect the power cable, remove the battery, let it sit for a few minutes to discharge the unit. Put the battery back in and plug it back in and see if that fixes it.
    4. If that also doesn't work, see if you can hit F8 real quick when you start out windows and boot into safe mode and see if that works.
    5. If all else fails, when you start the laptop up, immediately press and hold the power button to force-stop the computer. It's messy, it's ugly, and you'll want to chkdsk your drive after doing it, but this sometimes resets windows into thinking it's going into sleep/standby mode. Which is strongly what I think your laptop thinks it is doing.

    Here's a link about what I think your problem is: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/system-not-booting-after-going-into-sleep-mode/3d64d19c-2e46-4703-a8f3-c968a58d7bd7
    Based on the symptoms, and what little information you provided, I can't think of anything else, sorry.
     
  5. MrGuvernment

    MrGuvernment Notebook Consultant

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    did you try to remove the battery and only power it from the wall?
     
  6. sager8278s

    sager8278s Newbie

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    Well I tried doing that stuff and didn't work how the hell can this be an rma I just got this laptop and it cost 2 grand??!
     
  7. sager8278s

    sager8278s Newbie

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    Well I took the little bar off the top above the keyboard still unplugged those little cables plugged em back in thinking its cmos no success dang it so the more you spend on a laptop doesn't matter?This should not happen with a 2k laptop thats been stress tested for 72 hours there should be no issues. I'm connected in the computer industry with my brother and what not. I want my money back so I can build a desktop.
     
  8. gunnys

    gunnys Notebook Enthusiast

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  9. Prostar Computer

    Prostar Computer Company Representative

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    It's not the CMOS battery. One last thing you can try is to remove the charger and battery as you did before, press and hold the power button down for 5 seconds as you did before, and then leave it for 24 hours with nothing connected. This will more thoroughly drain the current. A desktop is liable to unexpectedly and suddenly fail too; people report brand new builds needing hardware exchanged or RMA'ed all the time.
     
  10. pukemon

    pukemon are you unplugged?

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    Unfortunately my first sager lasted a week. The motherboard died. The flip side was sager had it back to me in a week and it worked great the rest of time I owned it.

    Sent from my SM-N9005
     
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    Don't worry you are still in warranty, if the simple steps above don't help you got unlucky and will need to get it repaired.
     
  12. sager8278s

    sager8278s Newbie

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    Hey I fixed it! I removed the keyboard ( a key popped off way to easily and now I can get it back on) unplugged the cmos battery cable waited about a couple mintues plugged it back in and was able to post. I wasn't able to start windows though somehow my 840 pro got corrupted so I just did a fresh install of windows and it works now.
     
  13. Ashen-Shugar

    Ashen-Shugar Notebook Evangelist

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    Yea, sounds like when you closed the lid, it ran out of juice half way through hybernate and/or standby.

    Same thing happens if you force-power the system off in the middle of windows updates. Big badda boom (5th Element Quote).

    It does bad things (tm) to windows when that happens, like, as you said, corrupting the disk :)

    A system restore would have probably worked as well.