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    Sager CD/DVD RW drive issues

    Discussion in 'Sager and Clevo' started by winterecho, Jan 26, 2009.

  1. winterecho

    winterecho Notebook Enthusiast

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    Alright, so I have had my Sager 9262 for about 6 months now without much issue. However, today, I went to burn a mix from iTunes to a CD, and I got error message 2131. I traced this to a problem with my TSSTcorp TSL6-32H CD/DVD RW drive firmware.

    Now, ignoring the fact that I have to run iTunes in XP compatibility mode (thank you microsoft for making Vista such a wonderful OS), I went searching for a fix. It turns out that there is a firmware update put out by Dell, http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R173097&SystemID=VOS_N_1700&servicetag=&os=WW1&osl=en&deviceid=14182&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=32&fileid=235346

    Now, my question is: If it's put out by Dell, will it still work for my 9262? or is there another fix?
     
    winterecho, Jan 26, 2009
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  2. theriko

    theriko Ronin

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    why do you have to run itunes in xp compatibility mode?
     
    theriko, Jan 26, 2009
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  3. jimprime

    jimprime Notebook Consultant

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    yea why in compatibilty mode?

    but i would if thats the fix give it a shot but make a restore point just in case soemthing happens plus have u checked sager's updates for the cd/dvd drive

    anyeays hope it works out
     
    jimprime, Jan 26, 2009
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  4. theriko

    theriko Ronin

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    a restore point won't help with firmware...
     
    theriko, Jan 26, 2009
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  5. jimprime

    jimprime Notebook Consultant

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    oh my bad but he could always roll back the drivers to the factory stock driver
     
    jimprime, Jan 26, 2009
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  6. theriko

    theriko Ronin

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    firmware isn't drivers, it's on a chip on the drive itself, like a BIOS. The only way of reverting in case of problems is if he found a way of backing up the current firmware.

    I say try the dell firmware. At the very worst you'll need to but a new optical drive
     
    theriko, Jan 26, 2009
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  7. winterecho

    winterecho Notebook Enthusiast

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    hmm...
    well, the reason I run it in XP mode is because when run in Vista mode, the iTunes window would come up all black with certain parts photo-negative. Never figured out a real fix.

    Also, my computer refused to relay a software update to my iPod touch properly... instead, it forced it to permafreeze at the initial loading screen. This required a trip to the genius bar to fix.

    so yeah, my sager and Apple stuff don't seem to like each other.
     
    winterecho, Jan 26, 2009
    #7