Sager/Clevo/Warranties

Tell me if I have this right...

Clevo is the manufacturer of all the Sager products. Sager rebrands the Clevo products and resells them. The warranty is offered by Sager, NOT Clevo.

Now, since Sager offers the warranty, is the warranty considered a manufacturer's warranty or just a reseller's warranty?

Also, most of the resellers besides Alienware, Eurocom, etc. just rebrand Sager's notebooks, correct?

 

Yes,the warranty is offered by Sager. Anything breaks,Sager replaces it.
Eurocom do not rebrand Sagers , they get it directly from Clevo.
Alienware used to work with Clevo in the past,now they stopped.
Check out Gophn's Clevo guide.

 

Sager buys the barebones from Clevo. Sager then manufactures the laptop.

 

so in other words, AW laptops used to be good quality?

 

Lol, Exactly.

 

Some still are. The m15x is however among the worst products they ever released.
Back to the matter at hand, Clevo has 3 major NAmerican resellers,Sager,Pro-Star and Eurocom.

 

sager also buys from compal.

 

Lolz.Sorry couldn't not stop myself from laughing.

I can't believe the amount of issues the Alienware M15x has.

 

i thought it was pretty funny myself. i'm waiting for a groupie to come here and defend his broken $4000+ purchase.

 

Dell ran Alienware into the ground?

I'm saying this as someone who knows well Dell's crap but who has not been following Alienware at all.

 

Now now, don't be mean, imagine if you were in there shoes with the M860TU.
It sucks that AW did this,and it's terrible to be an m15x user right now...

 

Yes, Clevo is the Original Design Manufacturer (ODM) of all Sager models except the NP2092 (Compal IFL92). Sager is the Original Equipment Manufacturer (OEM) that takes the Clevo (or Compal) barebones and manufacturers it into a working laptop. See http://www.powernotebooks.com/articles/index.php?action=fullnews&id=17

Therefore the Sager warranty is a manufacturer's warranty, but is also backed by Clevo's warranty to Sager. For example, Sager will do all of the warranty repairs, but will then return defective Clevo parts to Clevo for replacement (or Compal).

Eurocom, Sager and Pro-Star are all importing/OEMs. Other non-importing/OEMs and resellers will buy their Clevo barebones from one of those three and then rebrand them. The consumer warranty is then backed by the non-importing/OEM or reseller, which, as long as they stay in compliance with Clevo requirements, will be backed by the importing/OEM.

 

i love you paladin

 

rofl. this thread is awesome.

i hope i never have to exercise my warranty as good as it might be!

 

so basically would you say just go for the cheapest warranty they give( the free one is it??? ) maaan i was so close to buying a m15x but am actually happy i didnt make that choice coz a) it takes yrs to deliver and b) ur sat at home ****tin urself hopin u dont get an uber faulty one with default faults thrown in the package ne way xD