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    Sager Does Not Provide Win 10 Key Even Though You Paid For The OS!

    Discussion in 'Sager and Clevo' started by idahosurge, May 16, 2017.

  1. idahosurge

    idahosurge Notebook Enthusiast

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    I just got a new Sager laptop and paid for the upgrade to Win 10 Pro. Sager did not include the certificate from MS with the Win 10 key.

    I emailed Sager and they said they do not provide the key and they want to sell me a USB stick for $25.00 to be able to reload Win 10 if I ever need to for some reason.

    I paid for for the OS and I can not believe that Sager does not provide the key in case I ever need to reload the OS.

    Is this normal when you buy a PC or laptop now that you do not even get the key for the OS in case you ever need to reload the OS?
     
    idahosurge, May 16, 2017
    #1
  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    saturnotaku, May 16, 2017
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  3. razorfold

    razorfold Notebook Enthusiast

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    There are tools you can use to get the key if you so choose, or it may be embedded in the BIOS (not sure if Clevo/Sager do that).

    Either way, you don't need the key once the laptop has been activated. If you needed to reinstall Windows and the installer asks you for a key just click "Skip." Then after the installation when you connect to the internet, windows with automatically activate through your device ID.
     
    razorfold, May 16, 2017
    #3
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  4. Larry@LPC-Digital

    Larry@LPC-Digital Company Representative

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    Per Microsoft the factory installs of Windows 10 do not come with a Key label. This is true on many factory installs of Windows 10 that is done at Dell, HP and other big manufacturers.

    The product key is stored in BIOS and is used automatically by the Windows when connected to the Internet for doing reinstalls of Windows on that particular unit, or laptop for it to be activated.

    You can find the product key by downloading a utility that will show your Windows key.
     
    Larry@LPC-Digital, May 16, 2017
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  5. Zoltan@zTecpc

    Zoltan@zTecpc Company Representative

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    You can use this utility to find you Windows 10 key: https://www.magicaljellybean.com/downloads/KeyFinderInstaller.exe



    Sent from my iPad using Tapatalk
     
    Zoltan@zTecpc, May 17, 2017
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  6. idahosurge

    idahosurge Notebook Enthusiast

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    If you upgrade the BIOS to a new one does that erase the key?

    Thanks to all for all the responses, not getting a key certificate makes sense now.
     
    idahosurge, May 17, 2017
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  7. ChanceJackson

    ChanceJackson Notebook Evangelist

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    If your manufacturer uses SLP Keys in Bios there is basically no point in knowing what your SLP Key is as you won't be able to use that copy of windows on another PC
    And if you try to reinstall Win 10 anniversary edition it will be able to read your SLP key so that no manual entry will be needed anyways

    IMO knowing your SLP key is only usefull if you want to downgrade to a retail version of 7 or something and even then you will need a hell of a lot more than just the SLP key
     
    ChanceJackson, May 17, 2017
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  8. Prostar Computer

    Prostar Computer Company Representative

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    It's true that once the copy has been activated, you can re-activate a fresh install simply by connecting to the internet. Microsoft's server should validate authenticity on the fly.

    I thought, though, that all OEMs providing SLP keys were required, by contract, to provide a COA still. Maybe that's changed(?).
     
    Prostar Computer, May 17, 2017
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  9. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    To extract the Windows Key if it was injected in your UEFI BIOS:

    To find out your Windows 10 Product key so you can use it to activate Windows:


    Download RWEverything and launch it as admin


    Click on ACCESS > ACPI Tables


    Then go to the MSDM Tab:


    [​IMG]
     
    Spartan@HIDevolution, May 17, 2017
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  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Sorry about that he confusion of the key system in place but as mentioned it's not required as your BIOS has it built in.
     
    Meaker@Sager, May 17, 2017
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