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    Sager N9750V HDD problem

    Discussion in 'Sager and Clevo' started by Stalvros, Sep 26, 2007.

  1. Stalvros

    Stalvros Notebook Evangelist

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    what happened is like this

    I've got 2 hard-drives 100gb sata installed
    no RAID, both C: and D:

    my music folder is located in D:
    and everytime i want to optn the file,
    com started to load very slowly
    (like it will freeze every 5 seconds before it even open the file)

    and so i thought i should format the D:
    so i want to transfer my music to C: first,
    reformat my D: and put the files back to the D:

    however,
    everytime i transfer, it just states;

    'Error copying file or folder'
    Cannot copy 'music':
    The request could not be performed because of an I/O device error

    now what :(
    Is there anything i can do to fix my D:
    or dont tell me i can kiss all my songs goodbye as i just format it anyways?
     
  2. John B

    John B Notebook Prophet

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    First thing to do is always to run scandisk on the drives.

    According to Microsoft, such problem may be related to the disk's cables
     
  3. sagebrush

    sagebrush Notebook Consultant

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    my 9750 was initially sent to me with a faulty HD. I experienced similar errors and extremely slow read/write speeds. I RMA'd it to Sager and they swapped it out. worked just fine after that.
     
  4. Stalvros

    Stalvros Notebook Evangelist

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    well, this is the 1st time this kind of thing has happened
    so i dont know if its faulty HD :(

    but i;ll be damned if i had to format my HD though
    as for the scandisk,
    how do i do that?
    (I think i know how but just to be sure, could you provide me the specific steps)
     
  5. John B

    John B Notebook Prophet

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    You right-click on your D: drive --> Properties --> Tools and should find it there
     
  6. Stalvros

    Stalvros Notebook Evangelist

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    yeah did that
    well, it hung 1/2way :(
    then i had to manual shut down

    will do it again,
    hopefully it'll solve this problem
    when it coems to step 4, com started to run very slowly

    any other alternative?
    (please dont suggest format)
     
  7. John B

    John B Notebook Prophet

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    What is step 4? Deep surface scan?

    It's not optimal to run it under Windows...better during the startup process
    you could also try in safe mode
     
  8. Stalvros

    Stalvros Notebook Evangelist

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    at startup process
    it just got stuck at 1% :( for like 1 hour
    is that normal?
     
  9. Stalvros

    Stalvros Notebook Evangelist

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    i wanna hear gophn's opinion on this XD
    surprisingly, this is the 1st time that it happened
    and after about 1 year too, i dont know what went wrong :(

    any other program i can use to perhaps fix it?
     
  10. Stalvros

    Stalvros Notebook Evangelist

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    bah screw this
    i think its really spoilt :(
     
  11. John B

    John B Notebook Prophet

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    do you have floppy reader?
     
  12. Stalvros

    Stalvros Notebook Evangelist

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    yep
    those A: right?
    yes i do have the USB ones
     
  13. John B

    John B Notebook Prophet

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    Yeah floppy readers are usually under A: but I mean: do you have a place on your computer to insert a floppy disk?
     
  14. Stalvros

    Stalvros Notebook Evangelist

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    not on the laptop itself
    i have to plug in the USB floppy drive
    and then put in the floppy from there
     
  15. John B

    John B Notebook Prophet

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    (forget about that, I was thinking about Win ME)

    Is it XP or Vista? Do you have the WIndows CD?
    You could start the computer with the CD and then go to the recovery console/repair

    From the command line you can run scandisk (by typing chkdsk)

    Before doing anything else, you must run a full scandisk..it's always the first thing to try to repair minor/major problems to hard disk/partition
     
  16. Stalvros

    Stalvros Notebook Evangelist

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    ive got both
    but currently am using XP pro

    i did that~
    got stuck at 1%
     
  17. John B

    John B Notebook Prophet

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    How long do you wait? Do you see the harddisk activity LED flashing?
     
  18. Stalvros

    Stalvros Notebook Evangelist

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    around 2-3 hours
    still stuck at 1%
    i think its really dead :(

    still under warranty though
    but i dont know where to send it to
     
  19. John B

    John B Notebook Prophet

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    Personally,I always repair my things even if it takes hours of work. My friend had a disk that wasn't recognized by the computer, under DOS we saw only 2mb of data (instead of 40gb), the data wasn't reguar data but really weird data, bad sectors were appearing constantly,etc.

    After hours, I was able to bring back all his data from the dead disk so everything is possible...but if you don't want to work on it the easiest may be to ask for a new one, it's your choice
     
  20. Stalvros

    Stalvros Notebook Evangelist

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    well
    i wish i could but i dont know how :(

    on top of that, it just got stuck at 1%
    i tried it again today :(

    is there another way to fix it?
    i hear weird noise as well from the hdd
     
  21. John B

    John B Notebook Prophet

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    "Ultimate Boot CD" is a great thing to download and burn onto a bootable CD

    it's a very complete suite of utilities to repair/diagnose hard disk,etc.
    you could know for example if you have bad sectors on the disk