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    Sager NP 9150 w/7970M - BSODS?

    Discussion in 'Sager and Clevo' started by Verinix, Aug 14, 2012.

  1. Verinix

    Verinix Notebook Enthusiast

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    For the first time yesterday I got a BSOD on my Sager NP 9150 with AMD 7970M/8GB 1600mhz RAM/750GB HDD/Windows 7 while I was playing Minecraft/browsing the Internet. I thought it might have just been an isolated issue, but the same thing happened again today while playing Minecraft. The only new stuff I have installed recently are Minecraft, 64 bit Java, Optifine, MCPatcher, texture packs, and Ventrilo. I started searching around and found WhoCrashed, so I ran it and here's what it told me:

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Tue 8/14/2012 5:35:20 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\081412-40310-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0x7AE4)
    Bugcheck code: 0x116 (0xFFFFFA800F09D010, 0xFFFFF88004FAAAE4, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR




    On Tue 8/14/2012 5:35:20 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
    Bugcheck code: 0x116 (0xFFFFFA800F09D010, 0xFFFFF88004FAAAE4, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\dxgkrnl.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics Kernel
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


    On Tue 8/14/2012 4:24:44 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\081412-47595-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0x7AE4)
    Bugcheck code: 0x116 (0xFFFFFA80100DA010, 0xFFFFF88003207AE4, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

    Anyone know what I should do at this point? Uninstall all the new stuff I installed yesterday? Search for other drivers? I'm pretty much a noob when it comes to all of this, so help is appreciated. As for drivers, I'm just using the ones that came with my computer - I haven't changed anything. Thanks.
     
  2. Coors

    Coors Notebook Geek

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    Mine has BSOD three times as well. BSOD + poor performance in a few of the games i've tested so far and i'm leaning towards upgrading to the gtx680m. If it was just the few games i'm getting low FPS in I would probably wait it out for a better driver. But BSODs on a new system is pretty unacceptable.
     
  3. MrDJ

    MrDJ Notebook Nobel Laureate

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    hi and welcome to nbr
    that certainly looks like a graphics driver problem.
    few things we need to know. what sorts of temperatures are you getting. (you can find all monitoring software in my signature below). download HW Monitor and run it in the background while gaming.
    if it ran fine playing the same game before yesterday then something is conflicting with it. might be worth doing a system restore to two days ago but try hw monitor first and then post your temps.
     
  4. Verinix

    Verinix Notebook Enthusiast

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    Thanks for the response. I went ahead and downloaded it, but it doesn't seem to be detecting my 7970M. Any ideas on how to get the program to detect it?

    Also, I should mention. It -seems- that I'm only BSODing in Minecraft. I've played a couple of other games with no problems (so far, still testing a couple of others). Is this just a coincidence or is it something wrong with Minecraft?
     
  5. fenryr423

    fenryr423 Notebook Evangelist

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    7970m has had many many problems with minecraft...
     
  6. MrDJ

    MrDJ Notebook Nobel Laureate

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    im getting the same as you as hw monitor wont detect my 680 :(