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    Sager NP5797 Display Driver Issue

    Discussion in 'Sager and Clevo' started by jas1186, Feb 12, 2012.

  1. jas1186

    jas1186 Newbie

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    Hey all I'm writing so hopefully I can get some help on an issue I've been having with my Sager laptop
    Specs: NP5797
    Windows 64bit Vista
    Intel Core 2 2.66Ghz
    Geforce GTX 280M
    4 GB RAM
    320GB HDD

    I get Display Driver issues when I play high end games like SWTOR, Starcraft 2, Borderlands etc... My screen freezes then turns black then goes back to normal again. This could happen several times during gaming! I get the error message on my desktop Display driver nvddklkm has stopped responding and has successfully recovered....What is issue?? Overheating? power supply? bad video card?? Nvidia says that they believe the chipset is bad on the laptop and its hardware issue and not the card...What do you all think????? THANKS for the help!!!!!!
     
    jas1186, Feb 12, 2012
    #1
  2. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    Well to rule out some issues:

    - Check your temps with HWMonitor while gaming
    - Uninstall your current drivers, use driversweeper in safe mode to make sure they're gone, and reinstall the latest drivers
    - Run check disk through Windows (right click on the drive, properties, tools)
    - Run memtest to check that your memory isn't failing (Use Hiren's boot CD- as it has memtest and a disk checker on it)
    - Try a clean install of Windows (last resort)

    Hiren's BootCD 15.1 - All in one Bootable CD ยป www.hiren.info

    If your temps are not getting too high and nothing else above returns any problems, then it's either going to be a GPU or motherboard hardware issue. You may want to consider contacting your original retailer for an RMA.
     
    Anthony@MALIBAL, Feb 12, 2012
    #2