I just bought this laptop a few weeks ago and have had it for almost 2 weeks now. I have been playing Diablo 3 the past 2 weeks and have had no issues till now. I was simply surfing the web and listening to spotify, when the laptop just shut itself down.
I ran cpu id monitor to check my temps. Idle is around 60C. When I am playing D3 it gets to 70C.
Are there any tests I can run to be sure I dont have a lemon on my hands? I am still within the 30 day return policy so if there is something wrong I will just return it.
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Vergeofinsanity81 Notebook Consultant
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hmmm deff something to be suspicious about. what happened when you turned it back on? obviously if you did not get a BSOD and you were not doing anything intense it probably was not overheating. there are a couple tools to check what happened. i think one is called whydidicrash, but I'm not sure.
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you can find all the temperature monitoring software you need in my signature below.
the BSOD software is called who crashed but is only useful if you have had a bsod. that can be found below as well.
download hw monitor and tell us what temps you have after just surfing and then after 30 minutes of gaming.
also post your full spec of your lappy -
Vergeofinsanity81 Notebook Consultant
specs: 1x Sager NP6110 / Clevo W110ER
- Free Shipping: FREE!! Continental (U.S. Lower 48 - UPS Ground Only) Ground Shipping on ALL Sager Laptops (Enter Coupon Code: "SAGERFREESHIP" during order process)
- Display: 11.6" HD "Glare Type" Super Clear Bright Glossy Screen (1366x768) (SKU - X1R001)
- Monitor Calibration: NO Professional Monitor Color Calibration
- Dead Pixel Warranty: Standard Dead Pixel Policy
- Processor: Sager - 3rd Generation Intel® Ivy Bridge Core™ i7-3610QM (2.3GHz - 3.3GHz, 6MB Intel® Smart Cache, 45W Max TDP) (SKU - S2N224)
- Thermal Compound: -Stock OEM Thermal Compound
- Graphics Video Card: nVidia GT 650M 2048MB PCI-Express GDDR3 DX11 with Optimus™ Technology (SKU – S3R523)
- External Display Video Adapters: No Video Adapter
- External Mobile Display: No External Mobile Display
- Ram: 8GB - DDR3 1600MHz Dual Channel Memory (2 SODIMMS) (SKU - S4R378)
- Branding: Sager Branding
- Exterior Finish: Standard Finish
- Primary Hard Drive: 500gb 7200rpm (Serial-ATA II 300 - 16MB Cache) - Default (SKU - S5R207)
- External Hard Drive (Back Up): No Back Up Hard Drive
- External USB Optical Drive: NO External USB Optical Drive
- Memory Card Reader: Internal 9-in-1 Card Reader (MMC/RSMMC/SD/Mini SD/SDHC/SDXC/MS/MS Pro/MS Duo)
- Back Up Software: No Back Up Software
- Bluetooth: Bluetooth Included (See “Wireless Network” Section Below)
- Wireless Network: Sager - Built-in 802.11 Wireless B/G/N - Stock Wireless Card + Bluetooth (SKU - S8R110)
- Wireless Network Accessories: No Network Accessory
- Camera: Built in 1.3Megapixel Camera
- TV Tuner: No TV Tuner
- Sound Card: Sound Blaster Compatible 3D Audio - Included
- Case: No Carrying Case
- Battery: Smart Li-ion Battery (6-Cell)
- Car Adapter: No Car Adapter
- Spare AC Adapter: Sager 90W AC Adapter with Intel 2nd Gen. i5-2450 / Sager 120W AC Adapter with Intel 3rd Gen. i7-3610
- Port Replicator / Dock / Adapters: No Dock/Hub/Adapter
- Fingerprint Reader: No Fingerprint Reader
- Headsets: No Headset
- Keyboard (External): No External Keyboard
- Mouse Accessories: No External Mouse
- Notebook Cooler: No Notebook Cooler
- XOTIC PC Redline Boost™ Extreme Performance: No Thanks, Please do not Overclock my system (Overclocking will add 3-6 business days to build time)
- OS Redline Boost: No Operating System Redline Boost
- Operating System: ~Windows 7 Home Premium 64-Bit Installed (64&32-Bit CD Included) w/ Drivers & Utilities CD's + Microsoft Office Starter 2010 - Included with OS Purchase
- Microsoft Office Software: No Office Software
- Software Bundle (Not Installed): No Software Bundle
- Warranty: LIFETIME Ltd Labor* 1 Year Parts Warranty Lifetime 24/7 DOMESTIC Toll Free Telephone Support (Labor through XPC)
Includes FREE Shipping Both Ways for Warranty Repairs (SKU - X9R009)
- White Glove Premium Packaging: No thanks, standard double boxed packaging is okay with my order
- Outside of U.S. Shipping Coverage: No Outside of US Shipping Coverage
- Xotic Gear: No Xotic PC Gear
idle: ~65C when surfing the web
gaming: ~75C -
those temperatures are fine so its not that.
so are you using it again and has it turned of since.
not sure what else to suggest as its a strange one.
anyone else have any ideas -
Vergeofinsanity81 Notebook Consultant
hasn't turned off except that one time. Are there tests I can run on maybe the ram.. or the motherboard? I'm kind of a noob about all this.
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You can also try testing your hard drive using either SeaTools or Western Digital Data LifeGuard Diagnostics. You will need to verify which hard brand of hard drive you have in your system before using either tool.
To check which hard drive brand you have, click your Start orb and type "Device Manager" in the search box and press Enter. Once there, click on the arrow next to "Disk Drives" and a little drop down should pop out.
If your drive begins with ST, it is a Seagate drive. If it begins with WD, it is a Western Digital. If it is anything else, let us here in the forums know and we can point you to the right tool.
I don't believe there is an explicit test for the mainboard on a laptop to my knowledge.
Sager NP6110 Shut itself down. Should I be concerned?
Discussion in 'Sager and Clevo' started by Vergeofinsanity81, Jun 15, 2012.