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    Sager NP8130 Warranty confusion

    Discussion in 'Sager and Clevo' started by Colpolite, May 20, 2011.

  1. Colpolite

    Colpolite Notebook Deity

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    It says 3 year labor and 1 yr parts. Does it mean after 1yr, if something goes wrong with the laptop, I have to pay for parts and the labor is free? I mean why can't they just do it 3 year warranty or 2 yr warranty instead of separating labor and parts?
     
    Colpolite, May 20, 2011
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  2. MALIBAL

    MALIBAL Company Representative

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    Yes, that is correct. In the 2nd and 3rd year of a 3 year Labor 1 Year Parts warranty, you would have to pay for the parts and the labor would be covered under warranty.
     
    MALIBAL, May 20, 2011
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  3. Arrant Knave

    Arrant Knave Notebook Enthusiast

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    as with all computer companies you get what you pay for. Most Sager resellers offer the 3 yr labor/1 yr parts warranty with the purchase, but they also offer a 3 yr labor/2 yr parts and 3 yr labor/3 yr parts (free shipping both ways).
     
    Arrant Knave, May 20, 2011
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  4. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    Just to add: that is a standard warranty, it's not the only one. The industry average for laptops is a 1 year limited warranty and shipping is not free. If you want full 3/2 or 3/3 coverage, you can always add the 2nd or 3rd year to parts as needed. Labor always tends to be the more expensive part of a repair anyway (see: taking your car to a mechanic)
     
    Anthony@MALIBAL, May 20, 2011
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  5. MaXKiLLz

    MaXKiLLz Notebook Enthusiast

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    I went with the 3/3. The peace of mind is worth the extra cost. 3 years of worry-free gaming!
     
    MaXKiLLz, May 20, 2011
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  6. MrDJ

    MrDJ Notebook Nobel Laureate

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    very wise indeed MaXKiLLz.
    here in the uk kobalt offer a standard 2 years which covers everything and an optional 3rd year for £70
    also noticed another company in the uk offering the same as sager and thought it strange.
    for the amount you pay for these laptops i would cover for the maximum available.
    just for example my 9800GT graphics died 2 months ago and within a day it was replaced free with a 260gtx
     
    MrDJ, May 21, 2011
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