Sager NP8173 - Is this Laptop meant for Windows 10?

I ask this question because many of the functions of this laptop sometimes doesn't work. (disabling Touchpad, Looping on/off switch of the wifi).

This Laptop was suppose to have Windows 10 I think, but I bought the laptop with no OS from XoticPC. (Cheaper price)

But installing windows 10 on the USB or disc drive (external) was near impossible as I get stuck in the installation status such as "Copying Files", "Installing Updates", and "Finishing Up".

UEFI was on by default and other changes I tried to do in the BIOS didn't work at all. I got fed up and just decided to install windows 7.
I wanted to upgrade to Windows 10 hoping this would work better than installing it from USB. Unfortunately, it always keep getting stuck at near 31% (waited 5 hours). Either its acting up again, or its because I disabled UEFI on the BIOS. If I try to disable it, I will go through installation through a USB all over again. In addition, I won't access Windows 7 until I switch off UEFI.

 

Off course it is compatible with Windows 10. Please send your laptop back and have them install the OS for you as we have tried everything in your other thread about this.

Or as a last resort, if you want, I can connect to you via Skype and help you install Windows 10. You need Skype on your phone

 

Oh hello again good sir...

Actually what I meant is that the laptop feels as if it wasn't meant for other OS other than Windows 10, hence I ask...is the Laptop is meant to have Windows 10 to function much better.
I say that because some of the functions act weird as I described them such as disabling Touchpad unable to turn off, Looping on/off switch of the wifi and recently some odd hotkeys that work way different than it was suppose to.

 

Search for the Windows 7 Drivers for your laptop on the Sanger website and don't forget to install the Clevo Control Center for Windows 7 for the Hotkeys to work properly.

Also note that if you have an NVMe SSD Windows 7 cripples their performance big time as it doesn't support NVMe that well

 

there's a control center for windows 7? crap I didn't even know...I guess I was searching it wrong.

UPDATE:

We'll...the hotkey to turn off touchpad just got weirder. It turns off the keyboard lights instead...the actual hotkey to turn off the keyboard works correctly so now I have 2 hotkeys to turn off the lights. At least the Airplane mode works properly instead of looping on and off. I may have missed something...I'll get back to this later...

 

Oh snap, I see there are no Windows 7 drivers for your taptop on the Sager Site: http://www.sagernotebook.com/drivers.php?cat=649

I highly recommend you to use the official drivers and Windows 10 somehow if you can figure out how to get it installed.

Another thing to try is, instead of having the Windows 10 Media Creation tool create the USB for you, just use the tool to download the ISO separately then use RUFUS to create the ISO on the USB Flash disc using the below settings and don't forget to switch your BIOS to full UEFI:

 

Windows ISO Downloader v4.0

 

Actually there is a control center for windows 7:
http://www.sagernotebook.com/drivers.php?cat=627

the problem was that I was looking at my PC model. I had to check previous models from Sager to see if they had any control center software for windows 7.

As for the mousepad problem, I had to put a little more effort because synaptics keeps failing to install. I went to device manager > PS/2 Compatible Mouse.

I right clicked and select "Update Driver Software"

From there I went
Browse my computer for driver software > let me pick from a list of device drivers on my computer > Unselect "Show Compatible Hardware" > Then on Manufacturer, select "Synaptics" and then click next.

Computer restarted and then I started installing Synaptics drivers again and installation went smoothly. Another computer restart and finally the mousepad disable/enable hotkey works perfectly. All is good now .

Now the last thing I gotta do is the challenging one:
Windows 10 Installation.

I guess I might have to create a separate partition to see if Windows 10 will install, because enabling UEFI pretty much locks me out of Windows 7 OS until I switch it off. I'll get back to it once I'm done downloading it.

 

You need to enable legacy/CSM in the BIOS for that, yes.

 

I honestly don't know how to install windows 10 without affecting my windows 7 files. I have like 600+ GB of free space left and was hoping I use like 300 gb to install windows 10.
another option is adding an extra hard drive which I have in storage somewhere .

but is there some sort of disassembly guide for my Laptop? I wanted to remove the bottom part but it feels as if its soldered in tightly despite being unscrewed.

 

Heatsink is different but this will work: https://mega.nz/#!7U9BxBxT!SZUWqqEbsuBbCAVYh5EhtNaHeuL1stMIiodd8mqD3AM

 

Oh my goodness....Phoenix that ISO downloader worked better than Microsoft's tool. It actually installed windows 10 without UEFI!

Hahaha....It's finally installed! All is good now.


UPDATE:

I thought all was good. It still is, except this one I would consider minor.

The Sager's Control Center has some features working.

The touchpad and airplane mode works...but to turn on and off the Keyboard lights or change colors doesn't work. I tried uninstalling then reinstalling the software but to no avail. Any ideas?

 

Are you running the Control Center that is meant for your specific laptop model? You must download the one for your model. What is the version number you have installed?

Also note that controlling the lights is not from the Control Center but from the side app it installs called Flexi Key located in your hidden task bar buttons

 

Also, if you followed my instructions on how to create the USB flash disk, that should have created the UEFI USB installer provided that you have full UEFI mode in the BIOS and you didn't enable CMS or legacy boot

 

actually I simply just went upgrade on the ISO. No USB Booting or changing BIOS.

as for the Sager control center. I uninstalled the old control center. then, I downloaded the latest control center for windows 10. The keyboard settings do not work, but everything else does.

 

It looks like the 17" variant of the 8153 right? If so, I still did a fresh install of Windows 10 Home 64bit and had zero issues doing it from a USB thumb drive. I think the entire platform, drivers and all, are Windows 10 based.

 

Upgrade is a very bad idea , please format and do a proper clean installation now that you have the right ISO. Make sure you're in full UEFI mode

 

What happens If I left it that way? Just curious now that you mention its a bad idea.

UPDATE:

I manage to fix the Sager Control Center. I was simply missing a few necessary drivers.
I guess this time all is good now. except doing a clean reinstall of course, but that will come later because I need to do some assignments at the moment. Thank you everyone...

 

For anyone wondering, Phoenix fixed the problem. I was having the same issue on the same model laptop and I just downloaded the newest ISO directly from Microsoft from the program Phoenix gave and then used the same settings he posted for Rufus and guess what I'm now at desktop screen!!! Thank you very much for this thread and I just registered myself to say that it worked .

 

Thank you for the kind words and feedback buddy.

enjoy your machine

 

Good to know this thread helped others.
Another thanks to Phoenix for the great help. All is good for me as well

 

Actually I have some freezes when installing almost every second driver, then when I restart the system, sometimes it doesn't boot and freeze there. I have to restart(hard reset) a lot, but I hope it is software related(the still terrible in my opinion win 10) and hope Microsoft fix that issues sometime soon. Another thing I noticed(never had a Sager before) - it has control center and I like the idea very much, but some options aren't working properly, also the bigger problem is the video card switching. You can make it run only the gtx 1070 or MSHybrid(guessed that this will enable my hidden IntelHD and it did) and the problem is that when I enabled MSHybrid, the laptop became laggy or getting spikes(it lagged on youtube videos), also MSI afterburner's monitor got a little bit bugged(showing some of the names of the readings in different order), but when the laptop spiked or lagged it was showing on some of the readings. I also hope this will be fixed(I don't know much but I think it is a problem from the BIOS)... Now I will test it with some games and if I have another problems, I will write again.I forgot to mention that the hard disk is very loud and annoying, I have to replace it or buy a big SSD(to make sure the HDD shut down if not used) and leave the hard for storage.
P.S. As you see I'm not native speaker so... Sorry for my bad English

 

Hate to bring this old thread of mine back. But I wanted to try an experiment out with this brand new Hard Drive. I upgraded to windows 10 from windows 7, but my true goal was to clean install windows 10. Unfortunately I had major issues doing that. With everything I learn from the threads, I decided to see if I can Install Windows 10 properly this time. I use the Windows ISO downloader tool, grabbed the proper version, used Rufus and add it on my USB drive. I made sure no other device is connected to my PC, and hope that the installation goes through. I reset my BIOS back to UEFI (just do a factory default) to start off everything like I did on the first day I got my laptop, Hard Drive is clean so all should be smoothly. Unfortunately, like the past, it get stuck during "Finishing Up" status and the LED light that lights up the hard drive's activity, stops entirely for 4 hours with nothing progressing (exactly like my past issue).

- I downloaded the ISO twice to make sure there isn't any issue. didn't work
- I made sure the BIOS is set to UEFI mode.
- No other device is connected to the PC
- I tried all Rufus options: "MBR partition scheme for BIOS or UEFI-CSM", "NBR Parition Scheme for UEFI or BIOS, NBR Parition Scheme for UEFI", and "GPT partition scheme for UEFI"

Nothing Progresses. The only way I can install Windows 10 is through Windows 7 in non-UEFI mode. It refuses under UEFI Mode.
If you guys want to check out my BIOS, I took some pics of it and see what you guys can solve this if you guys want. My Computer is still functional:

http://imgur.com/a/x1CTq

 

@alexpre888 - I thought I read something about you having trouble with Microsoft's Win 10 tool; have you tried a more recent build since then? You don't need Rufus if you use that instead.

 

No its the Windows ISO Downloader tool. Not associated with Microsoft.
But, it seems I get trouble regardless what tool I use to download the ISO. Remember, that I never did a properly install windows 10 under UEFI Enabled. Since it was frustrating, I moved to my objective to Windows 7. The issue I had with that one was having a prompt of missing USB drive. This was fixed by using Intel's USB 3.0 creator for Windows 7 ISO. After Installing windows 7, I downloaded and Installed Windows 10 within the OS.

What I tried doing: Install Windows 10 on a Laptop with no OS under UEFI Enabled Settings which was my main objective at the time.

I think some users on the forums tried telling me to do things on the BIOS but many of the options they mentioned are almost non-existent because of my BIOS options. So I provided pics of how my BIOS looks.

 

The photo below leads me to believe the HDD is configured as MBR instead of GPT. If you are installing Windows in UEFI mode the drive needs to be GPT. Perhaps that is the issue?

When you reach the first splash screen for Window Setup, press Shift+F10 to open a command prompt, then run the following list of commands:

• diskpart
• list disk
• Select disk # (replace # with the disk number of the desired OS drive)
• clean
• convert gpt
• exit

Close the command prompt and continue to install Windows. Let Windows Setup create the partitions.

 

UEFI enabled or disabled shouldn't inhibit you from installing 10, although enabled is ideal. There really isn't any fancy footwork required in BIOS to make 10 work, either. Technically, you can install on BIOS versions that aren't intended for 10, though some idiosyncrasies arise after install.

That aside, you can try the GPT suggestion @Mr. Fox suggested, though I think you should have received a specific error message about that if it was the road block here.

 

Corrupted downloads and unreliable USB sticks can cause a host of issues too.

 

I used multiple usbs and as mentioned, downloaded the ISO many times from ISO downloader and Microsofts tool as well with no success. I'll try out Mr. Fox's suggestion much later. Not sure if it will work but I can only hope for it.

 

If your system is working now, using Macrium Reflect to create an image on another drive and make a USB bootable recovery stick. That way you can be fully operational again in 10-15 minutes if my suggestion does not work out.

 

My original HDD provides that service

 

after fears of trying to clean install windows 10 on uefi again...I decided to try mr. fox's suggestion

I used rufus to create a windows 10 boot...put option for gpt and all that stuff. I them repeated the steps and used foxs suggestion and...it goes through the installation...but when booting up again the "getting ready" prompt stays like that...my hard drives activity no longer active and im simply stuck...i tried it again and removed the usb after restart and it still does the same thing.

sorry for trying this out very late...but i really wanted to see if this works. man this is just fustrating...it feels hopeless to install windows 10 on its own.

 

Something is wrong, but hard to know what. When you used Rufus, did you configure the USB installer for GPT versus MBR?

You may have something configured incorrectly in the BIOS settings. Have you tried setting BIOS defaults?

 

im certain i did...but in the meantime i will try the media creation kit...hopefully this works

also forgot to mention...the bios settings remain at default..there is little i can do in the BIOS anyways...

 

creation tool didnt work...i tried fox's gtp solution and made sure to put rufus with windows iso...made sure its gtp...repeat installation. i cleaned and formatted to gtp.

i just doesn't go beyond the "getting ready" message and the ring loop is just frozen in place.

as mentioned before my BIOS is factory
default and any options in the BIOS is limited to me. I think my computer simply cannot go through clean installation of windows 10...I can only upgrade it from windows 7 OS without UEFI.

 

Man, that's really weird. Are you like the only person having this trouble with the P670RS? Maybe yours has some kind of defect?

I don't know what to suggest at this point. Something is clearly not right, but don't have enough information to know if user error or product defect is the reason you are having this issue.

Do you have an option on the Boot menu in the BIOS for UEFI that has Windows 8+ or Other OS? If so, what is that option set to? Have you tried whatever the other option is? I take it you do not have a CSM options menu in the BIOS? Is it set to use AHCI or RST Premium/RAID?

 

I do have csm option but its disabled by default and to have access to it, UEFI must remain enabled...and AHCI is enabled by default.

It doesnt contain no OS as I ordered one without it.

 

Leave UEFI enabled, go to the CSM menu and be sure the storage option is set to UEFI. If you have the option, be sure that the top menu item for the CSM mode is set to Legacy and UEFI. If you have a video option on the CSM menu, if it is already set to UEFI, try changing it to Legacy.

 

i dont have any options regarding legacy...

if you want here is what my BIOS looks like...its really limited
http://imgur.com/a/x1CTq


when i enable UEFI...i get another option to enable/disable Launch CSM. nothing more after that.

 

I looked at the images. I do not know if that is normal or not for your model, but if those are the only options, it seems like something is missing. See if the place you bought it has a newer BIOS available if you have not already. If not, ask them to give you the same BIOS to re-flash it. If that doesn't work, then I think your machine must have a hardware defect of some sort. At least it seems that way to me. Windows 10 should work on it perfectly, including a clean install and there has to be a simple explanation (like corrupted firmware or a hardware defect) that it does not.

 

yeah I figured this might be an issue..welp ill keep this thread on hold until i contact the manufactuer. thx for the assist fox

 

Yeah, sorry I could not be more helpful. Based on the young age of your system it has to be some kind of issue. It was built after W10 was released and should take a clean install with no special effort of any kind. In fact, W10 will most likely include native driver support for almost every component inside of it. It could be something unexpected as well, like the drive you are attempting to install the OS onto has some kind of unusual defect that is causing it to hang during setup.