Sager NP8268-S Bluetooth Driver Problem

I have looked at other forum posts, but I am still struggling. Using the disc that sager sent me, I update all of my drivers. However, the BT Combo update won't work because it says I don't have it/it's off. Bluetooth is definitely on, because I can find pair devices (like my speaker) but cannot connect to them properly. I also downloaded direct drivers, but I'm not totally sure what I do now.

 

For real? Nobody knows how to solve this? I even manually downloaded the drivers, so if someone can just tell me what to do with them...

 

I moved it to sager section, maybe someone who owns this notebook will be able to help you.

 

Drivers on Sager's site tend to be old and slow to download/

The stock wireless card is the Intel AC-7260 in your notebook AC-7260?

With this card in my MSI is use Official Wireless ProSet driver 17.0.6 from Intel Downloads and the WHQL Bluetooth driver from station-drivers

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24168

http://download.drp.su/drivernews/Bluetooth_Intel_17.1.1407.0480_NT.7z

With the Wireless ProSet there's a choice of driver only or driver with administrator tools(larger download)

The Bluetooth driver 7z file needs to be extracted to a New Folder and then right click on Autorun.exe and run as admin.

When Bluetooth is enabled you will see Intel Wireless Bluetooth in Device Manager>Bluetooth

When BT is not enabled Intel Wireless Bluetooth will not be listed.

 

if it can pair with the laptop can you see the bluetooth icon on the taskbar. if so right click it and press receive.
then just send from your other device. the first time it normally asks to confirm a 5 digit number.
i never had to load any drivers but ive got a 2 year old clevo so newer models might be different.
it used to be Fn + F12 to turn on/off

 

It says I have Qualcomm Atheros AR3012 Bluetooth 4.0 + HS. Don't I need a different driver?

 

it says it's paired, but I cannot not "add it as a device". It can't find it when I search to add a bluetooth device, it just finds it when I am in bluetooth settings. I really believe that this is a driver related issue, so that is what I need help with. I downloaded the drivers for my bluetooth, and theoretically they are the correct ones, so how do I update my bluetooth drivers to the folder that I downloaded?

 

no idea. hopefully someone else with the same BT will advise.

 

So you guys don't even know how to update the driver even when i have the driver folder? I think that is a simpler problem that I've narrowed it down to.

 

I have, in my past, always had absolutely horrible experiences with any hardware support of Atheros. Wifi or bluetooth, I've always found they sucked. It's why I went Intel AC for my 8258-S.

yes yes, I know it doesn't help you, but it may explain why you've not been getting much help. Most, when they buy laptops, go for the Intel AC hardware.

To help you though, select 'update driver',. select 'let me select my own', drill down to the physical path you have your drivers, and it should auto-recognize them.

Atheros is also notoriously picky on driver updates. You may have to completely uninstall the bluetooth device, reboot, then have it auto-install the best drivers for it. It might fix the fiasco.

Sorry I can't help more, but like I said, I avoid Atheros like the plague

 

Which wireless card is in the notebook?

In the taskbar by the clock does it show the Bluetooth icon?

You can try the Killer drivers listed here
Driver Downloads | Qualcomm Atheros, Inc.