Sager NP8278 Overheating Problem!

Hello everyone. I just recieved my new Sager NP8278 yesterday and I love it.

It has the 880m 8gb Video card and the i7 4810mq cpu.

It runs games very well but the GPU over heats on almost everything. It gets to 93c and then throttles back on almost everything i play.

I can hear the CPU fan ramp up all the time and the CPU temp never gets near too hot but the Video card fan never gets anywhere near as fast as the CPU fan right until it hits about 92c then its too late.

I experienced this at stock speeds and stock vbios then i also changed to the new unlocked vbios and still have the same problem.

I hope there is something that can be done to fix this. Or i would even be happy to hear that the Video card is defective or something.

Thanks everyone!

 

Perhaps open it up and make sure the heatsink is seated properly and they didnt glob on the thermal paste. Or take it off and be ready to repaste it.

Sent from my SM-N9005

 

ill try that now. and report back in a minute

 

no idea if your model has it but have you tried Fn + F1 to ramp up the fan.

 

It doesnt have a function exactly like that. it does have this Hotkey app though that i can turn the fans on max which does not help.
I repasted to no avail...

Currently im running 55c at stock voltages at idle. and quickly climbs to 93c underload.

 

fn + f1 turns off touchpad, fn + 1 turns up fans

I got mine Sager NP8278 yesterday aswell, its running mid 30's at idle, highest ive seen it go up to so far is high 60's.

 

awesome i didnt even know that fn+1 turns the fans on thanks for that tip

 

DOH! well i was close.
my EM series hasnt got it so im allowed to make mistakes

 

no problem.

 

I have the 8258 (the little sister to yours) with the 880M, and while I -have- hit 92c, it quickly spins up the fan and drops it quickly down to the low 80's under load.

Usually under load I don't get above low 80's, generally high 70's at the most.

The fact you consistently get in the 90's, even with the fan blowing max, is an issue. When I hit max fan, regardless of what I throw at the laptop, it never gets above around 82c.

I'd consider calling in to your distributor and make an RMA. it sound like a possible bad GPU and/or bad heatsink.

 

also whats your ambient room temperature as this can affect the temps quite a bit as well.

 

Room temp is right at 76 F

 

Yea, my room temp is about 72 F (22.2222C or so). And I run much cooler than you do, and with a 15" it should, theoretically, run slightly hotter than your 17". Less space for air-flow.

Sounds like you may have a lemon GPU. I'll let other people give their opinion, but I think an RMA is in your future.

 

Thats not what i want to hear about my new baby

 

Sadly, it happens, regardless of manufacturer.

My current work mac pro is likely going to have to go back and get replaced. It has idle temperatures between 55-78c. Under load, it shuts off from heat :b

My old Asus G51 was a door stop until I found a 360M (relatively cheap) and had it dissassembled to replace the GPU on it. I didn't want to do it .

The GPU (with MX4 paste) still runs at about 89c under load. Just insane. Other than the 750's, the Asus I've had always sucked at cooling.

So, it is unfortunate, and it could just be something as simple as a poor job of applying thermal paste. A single bubble in applying it could affect the heating by 10c.

I have never repasted before, but there's plenty of people on this forum who have and would give much better advise than I could give on the best paste and best method to use that paste if you wish to try your hand at repasting the GPU.

However, since it's a new machine anyway, there's really no reason you shouldn't RMA it and let them deal with the issue.

 

Thanks for the advice. I have repasted it twice since the begining of this thread to eliminated the possibility of a screw up on my end.. But i think i may have come up with the problem.. I thought the problem was there even before i modded my vbios... but now i flashed it back to the stock one and the fan works properly and spins up when its supposed to and keeps it going. plus the full speed option actualy takes it higher with the stock vbios so its a coding problem with fan stepping...

Down side is stock vbios i get about 25 FPS in crysis 3 and the modded bios takes me to 47-50... big difference....

 

Good to hear the temps are under control now. Its not better to get higher FPS and bad temps. I'd keep it how it is now and have playable FPS and proper temps. You can always try downloading the latest GPU drivers to see if that helps your FPS any.

 

You shouldn't be running that high at stock speeds.

Just for giggles, remove the bottom cover and run it. Prop up the back with something that won't block the fan or exhaust and report back. I find the tiny grill for the air inlets to be rather restrictive. I am running at 35c right now and the laptop has been on all day. During gaming I see high 70's low 80's with the modded vbios from Johnksss and svl7. My clocks are locked at 954 core and 2950 memory.

 

I tried that deadsmiley and no luck.. still hit 93.. I was wrong about the bios thing regreatably.. i didnt relize that i had the laptop unpluged when i was testing the stock bios and the FPS cap kept it from over heating.. still over heats.. The fan does step up better and it does take much longer to overheat,.. but playing crysis 3 for example after about 5 minutes im at 93c again.. Modded vbios like 1 min... not sure what to now.. I really really dont like the idea of sending this thing back in since i need it for school..
Hutsady@xoticPC, i bought this from you guys. Got it yesterday. What is your opinion on what i should do?

really dont want to play it this hot.

And im using the same exact bios you are Deadsmiley

 

abit off topic, but how do I set my 1tb drive to the default drive? My 120gb solidstate is nearly full, and I tried going into regedit and setting it to the 1tb drive (like this - Change Default Installation Directory In Windows 7 & Vista ) but that made all programs on the SSD unusable.

 

I think you have another issue. I had problems with my GPU overheating too. A combination of things helped, but you may have other issues. Here is a good thread to read that may give you some ideas. I would try this before sending the machine back.

http://forum.notebookreview.com/sag...g-systems-neglected-clevo-solutions-here.html

 

First off i would recommend starting your own thread with details about what your actually wanting to accomplish.
Other than that i would highly advise you to not go into regedit unless you know exactly what you're doing because you could be re-installing everything with one little mistake in there especially when it comes to drive changes.
Now if i understand you right you are wanting to install new games and programs to the HDD rather than the SSD because the SSD is full? If this is so then i would just simply chose install location when you install something and put it on the other drive. As for the stuff that is already there no really good way to move it without a ton of secondary route changes for all the cfg and temp files as well as registry entries that are in other places.. Meaning you cant just right click cut and past the file to the other drive without issues.. Best to back up save files and uninstall and reinstall.
Now if you are talking about moving windows to the harddrive then get some cloning software and clone the SSD info over to the hard drive and reformat the SSD.. Probably wont be able to do this in windows due to have having 2 drive C: 's but easiest way is just fresh install but you have to reinstall everything.. Up to you

Hoped that helped

 

Sorry and thanks

 

to install things to another drive when you install apps / games choose custom and just change the installation drive.

 

@flyguy4212
just to check as you said earlier youve re applied thermal paste twice.
3 questions, which thermal paste did you use, how did you remove the old paste and which method did you use to apply, pea,line or spread.
at work at the moment so cant search as video's are blocked but there are some video's on here that show the different methods.

 

I used Tuniq TX-4 and i used the spread method. Removed old paste with paper towel then Q-tips with rubbing alcohol

 

Did you check all the thermal pads were flat and the seating looked correct?

 

if your talking about the pads on the memory heat sink then yes. If there is something else then no

 

Also in the keyboard color selection thing for this laptop it has a mouse pad color option but it doesn't light it up. is that not for this model ???

 

never mind, misread.

 

one of the touchpads does light up but im not sure on which model. might just be a general driver loaded that has the option included but not for your model. user manual will be able to tell you this.

various pasting options > Application

 

The manual just says the awesome "if equipped" lol i am going to try the x method that was in the video and see if i am getting massive bubble problems. ill report back in a few

 

Did X method and still results.. maybe slightly better.. takes a little longer to get to the max.. oh well. i guess ill just live with it

 

If pasting simply is getting nowhere it could be a heatsink issue.

 

I did a write up on how I got my NP8278 to run (a lot) cooler. I think the biggest issue with this machine is the very restrictive air inlet vents. Someone pointed out the Alienware bottom, which I have never looked at. I googled some images and the amount on venting is impressive No doubt in my mind why the AW guys can run their machines harder than anybody else.

http://forum.notebookreview.com/sag...adsmiley-s-gpu-cooling-mod-np8278-p170ms.html

 

funny enough, for a fan screen, look at the metal screens used to filter chaff from coffee roasters.

Amazon.com: Aeropress Disk Filter - Aerocoffee Filter for Aeropress. The Micro-filter Stainless Steel Coffee Filter. Washable & Reusable. Lifetime 100%. Filter Fits All Aerobie Aeropress Coffee & Espresso Makers: Home & Kitchen

 

It's not that restrictive to be fair, the p570wm gets on fine for instance. Having vents on the back increases airflow over the motherboard is all.

 

I have a new bottom cover coming so I will be able to do a direct comparison between the big ol' hole and the stock bottom cover.

 

That filter looks too fine IMO, looks like it still might be blocking 50% of the flow.

Either way like deadsmiley I have a second cover coming, as well as some 120mm fans for the Notepal U3 cooling pad (and a second U3 in case anything goes wrong). Will report back when I get around to modding.

 

Well, do keep in mind this filter is meant to pass water through, not air, so theoretically it should still allow air flow through, but how much gets blocked, I'm not sure

Though I guess this would fit better: http://www.amazon.com/80mm-Steel-Filter-Grill-Black/dp/B00152QN08/ref=sr_1_31?ie=UTF8&qid=1404331024&sr=8-31&keywords=mesh+metal+screen

 

Loose open metal hole punched is best like the P570WM (slightly more space if you can).