The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sager NP8690 battery wont hold charge

    Discussion in 'Sager and Clevo' started by elderperez, Jun 27, 2010.

  1. elderperez

    elderperez Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5
    So my battery started not holding a charge since yesterday. I took out the battery and it looks like there is a slight bulge on the inside. The battery therefore cannot be placed back correctly into its compartment. Any idea why this happened and how to fix it? I filed a support ticket with xoticpc so hopefully i can fix this myself or get a new battery.
     
    elderperez, Jun 27, 2010
    #1
  2. trvelbug

    trvelbug Notebook Prophet

    Reputations:
    929
    Messages:
    4,007
    Likes Received:
    40
    Trophy Points:
    116
    good thing you werent able to put it back as it could have been dangerous.
    afaik a bulging battery is really EOL. hopefully xotic sends you a replacement.
     
    trvelbug, Jun 29, 2010
    #2
  3. elderperez

    elderperez Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5
    Whats EOL? end of life? I wonder if the heat here in the philippines has something to do with it.
     
    elderperez, Jun 29, 2010
    #3
  4. kevindd992002

    kevindd992002 Notebook Virtuoso

    Reputations:
    233
    Messages:
    2,299
    Likes Received:
    5
    Trophy Points:
    56
    Definitely the heat in OUR country would not do anything with the battery. The ambient temps here are far away from dangerous in frying a battery. It may have been a defective battery in your part, ask for a replacement.

    P.S. Clevo owners in our country are starting to grow, I'm glad by that :)
     
    kevindd992002, Jun 29, 2010
    #4
  5. elderperez

    elderperez Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5
    Ok, so I got an RMA from sager and xoticpc. do you guys know the best way to send it to them from our country? the cheaper the better of course.
     
    elderperez, Jun 30, 2010
    #5
  6. MrDJ

    MrDJ Notebook Nobel Laureate

    Reputations:
    2,594
    Messages:
    10,832
    Likes Received:
    363
    Trophy Points:
    501
    contact justin at xoticpc who will give advice on the best and safest way to send it back to them.
     
    MrDJ, Jun 30, 2010
    #6
  7. kevindd992002

    kevindd992002 Notebook Virtuoso

    Reputations:
    233
    Messages:
    2,299
    Likes Received:
    5
    Trophy Points:
    56
    the cheapest way would be through PhilPost's EMS but of course the faster and safest way would be either with FedEx or UPS which cost a lot more than EMS, around 1K Php.
     
    kevindd992002, Jun 30, 2010
    #7
  8. trvelbug

    trvelbug Notebook Prophet

    Reputations:
    929
    Messages:
    4,007
    Likes Received:
    40
    Trophy Points:
    116
    on a similar note, is there a cover i can get to replace the battery itself?
     
    trvelbug, Jul 1, 2010
    #8
  9. Shane@DARK.

    Shane@DARK. Company Representative

    Reputations:
    768
    Messages:
    710
    Likes Received:
    0
    Trophy Points:
    30
    If you mean a cover to cover up the slot where your battery no longer is, I'm sorry but there's no such thing.
     
    Shane@DARK., Jul 1, 2010
    #9