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    Sager NP9262: Won't Boot after RAM upgrade - black screen, help!

    Discussion in 'Sager and Clevo' started by miamiking75, Jan 10, 2012.

  1. miamiking75

    miamiking75 Notebook Enthusiast

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    *UPDATED* FIXED THE PROBLEM

    The problem had nothing to do with the memory, I recently purchased a used video card to replace my old one and had not screwed the heatsink to the card because I was unaware that I needed a frame mount from my old card to be able to screw down the card, so when I went to install the new RAM my heatsink for my GPU came loose, hence the balck screen. SOrry for the confusion. PC works fine now with 8GB RAM :)

    I just received a 4GB stick of RAM from amazon that I bought to upgrade my NP9262 from 6GB of RAM to 8GB of RAM. I bought another stick of the 4GB RAM that is identical to the first. It is Patriot 4GB PC2-6400 800mhz DDR2 SO-DIMM RAM. The NP9262 is supposed to support up to 8GB of RAM. After I removed the 2GB stick I had (which was Apacer, stock RAM and also PC2-6400) I put in the 4GB stick to make 2X 4GB Patriot PC2-6400 SO-DIMM DDR2 RAM, when I plugged in computer and turned it on it runs but just sits there at a black screen and does nothing. I called Sager and they said I should get 667mhz RAM, but everywhere I read said to get 800mhz, and I already had the same stick in there.

    What is going on? Has anyone else had this problem and what should I do? Hopefully I can return to amazon if I have to, but it would be even better if there was something I could just tweak to get it working.
     
    miamiking75, Jan 10, 2012
    #1
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    I would suggest trying one stick of RAM at at time to see if it will boot. If it doesnt with a certain one you might have a bad stick. You can get memtest86 as well to run test on the RAM.
     
    Support.3@XOTIC PC, Jan 10, 2012
    #2
  3. Abidderman

    Abidderman Notebook Deity

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    +1 Also try to reseat the ram.
     
    Abidderman, Jan 10, 2012
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  4. Abidderman

    Abidderman Notebook Deity

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    Great to hear it is working. Enjoy it.
     
    Abidderman, Jan 11, 2012
    #4