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    Sager NP9380-S 120hz 780m SLI flickering/lines problem. Please help...

    Discussion in 'Sager and Clevo' started by BudMarLeY, Oct 6, 2013.

  1. DreDre

    DreDre Notebook Consultant

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    Thats weird. Mine was working fine up until last weekend. I thought i had a bad card at first and then i tested gameplay using the individual cards and it worked fine. I thought a windows update may have triggered it as well but i couldnt tell from looking at the updates but Its kewl that you got your s working with the vbios. im going to wait until i hear about every ones RMA from xotic before i try anything.
     
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    I think it was just you and Troy, since Troy has his working we just gotta wait for your results.
     
  3. Troy_Carnahan

    Troy_Carnahan Notebook Consultant

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    Don't forget Bud lol, I believe he has sent his back and is waiting for a result as well.
     
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  4. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Oh yah how could I forget about Bud :(
     
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  5. BudMarLeY

    BudMarLeY Notebook Guru

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    sorry guys ive been talking on T|I's fourms about this and havnt checked here in a while.

    i sent the computer in for RMA, it just arrived today at sager. I called them yesterday saying that it could be a vbios issue, they said they have heard that as well but it is out of their hands to flash a vbios, but they are going to check over the cards and sli bridge cable and see if there is enough power going to the computer with the 330W psu.

    The reason why i didnt try it before i RMAed it is because i found a couple hours after i brought my package to UPS that there is a vbios for the 780m. So it was already in the mailing system.

    If sager makes me pay for shipping back to my house im going to go postal. This isnt a driver or software issue.

    I hope the people at XoticPC put out a memo about this fix and that they can point people in the right direction instead of saying RMA it when we can fix it ourselves. Sure we shouldnt be flashing the hardware but even Sager wont do it. I was told they would have to send it to Clevo for them to do that and they dont even think they would flash it. But the way I see it is that Clevo doesnt have 120hz support and thats a Sager thing. SO it wouldnt be on Clevo to fix this issue.

    I hope XoticPC can at least give the next couple poor saps who are having this issue as well a work around or point them in the right direction. Now I have to wait about 2 weeks until I get my computer back the way I sent it.

    Note: I donated to svl7 for his work. Enough for a 6 pack :p


    originally I thought it was due to the massive glob of thermal paste on my GPU's which was seeping out the sides of the heat sync. I managed to clean it up as best as I could and through some arctic silver on it and thought that would fix it but it didnt :p



    If anyone wants to keep up with the convo from T|I's forums the link is as follows


    http://forum.techinferno.com/clevo-...i-issues-fluttering-scanlines-flickering.html
     
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  6. Alfa_titan

    Alfa_titan Newbie

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    Actually is not only DreDre, Troy and Bud who are having this issue there are also couple of other people who are facing the same issue and I am one of them. As you can see in this link Sager NP9380-S 120Hz SLI Issues. Fluttering scanlines/flickering. and as Bud also mentioned in this link that he has contacted sager and they told him they have about five np9380-s with exactly the same issue . So I think this problem is available in most if not all of the sager np9380s 3D systems but most of the people would not notice it until they have switched to 120hz SLI with 3D disabled which most of the people didn't try it before, and for this reason mainly not a lot more people are complaining about the issue as most of them will just keep the 3D option on in the nvidia control panel and which therefore will not make any flickering problems. But also what many people don't know is that by keeping the 3D option enabled in the Nvidia control panel will actually cause the both the performance and fps on the game to be much lower than disabling the 3D option in the first place if you are not playing the game in 3D and just wanted to play the game in 120hz. So I think that sager should do their best in solving this issue as soon as possible before more and more people will be facing this issue now and in the future.
     
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  7. BudMarLeY

    BudMarLeY Notebook Guru

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    Well I think the people over at T | I forum have found a fix.
    head over to check it out.

    (SOLVED) Fix for Clevo P370SM3 & SAGER NP9380-S 120Hz/3D SLI Flickering/Scanlines

    We have one confirmed fix, I would test it but my computer is at sager ATM, so i cant place my name on it 100% but you can head over there and give it a try and post it up in the forum.

    any help would be appreciated.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

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    Some sort of weird voltage/clocking issue, looks like the stock vbios needs a tweak.
     
  9. BudMarLeY

    BudMarLeY Notebook Guru

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    thats what im thinking too, once i get my computer back im going to research it deeper and get svet's tweaker and take a look at both the vbios' and see what the difference between them are.

    i took a little peak and it does seem like it is a voltage issue, with the sli being enabled with 120hz there isnt enough power getting to the video cards, because the cards are capped out at a lower setting. using svl7's oc 780m vbios, you can unlock the power of these cards.
     
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  10. DreDre

    DreDre Notebook Consultant

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    Yeah it seems like the stock vbios is locked to a certain voltage. Thats fine if they wanted to do that but at least lock the voltage to enough to power both cards.
     
  11. Grechie

    Grechie Notebook Geek

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    Hi everyone!

    This issue is not limited to 780m SLI 120hz notebooks, it's also affecting the 680m SLI 120hz notebooks (clevo p370em3 & Sager) as well.

    I have had this problem since purchasing last year, I posted on these very forums and even tech inferno and no one could come up with a solution till now

    This is great news that SVL has come across a bios mod to correct it, however, I now need to see if SVL can make a bios for the 680ms to correct the issue lol
     
  12. Meaker@Sager

    Meaker@Sager Company Representative

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    He is experienced with both, shoot him a PM over at tech inferno and he should be able to help you, at most it should be the price of a six pack to keep him going ;)
     
  13. ajnindlo

    ajnindlo Notebook Deity

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    There is a flickering thread and a black screen thread at Tech Infernal. I am not sure they have been resolved though, seems the latest driver has a problem even with the modded vbios. BudMarLeY could give a better update, I think.
     
  14. BudMarLeY

    BudMarLeY Notebook Guru

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  15. sotoa

    sotoa Notebook Consultant

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    I was looking to buy this laptop, but this issue now puts a serious dent in that plan. To pay an additional $600 for SLI from xotic and then get a lemon? Seriously?
     
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  16. DreDre

    DreDre Notebook Consultant

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    Hey Guys.

    I updated to the latest nvidia 331.xx drivers and was getting great framerates then the games would crash and i would have to reboot. So i rolled back to the default cd driver and updated to the 331.xx before this last driver and now i have microstuter on some of the games like tomb raider and splinter cell will not go above 26fps. UGH. Any ideas?
     
  17. n=1

    n=1 YEAH SCIENCE!

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    Sorry for the necro, but would the stock VBios be fine for just a single 780M not running 3D? Just wanted to make sure I don't have to worry about this before even getting my laptop.
     
  18. Meaker@Sager

    Meaker@Sager Company Representative

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    Anything on the non 120hz should not see any issues.
     
  19. n=1

    n=1 YEAH SCIENCE!

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    Would the custom VBios provide any performance enhancements in that case though?
     
  20. Meaker@Sager

    Meaker@Sager Company Representative

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    There are always ways to extract more performance using a custom vbios but they will void your warranty.
     
  21. quickcrusader

    quickcrusader Newbie

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    HI i have the same issue with my clevo p370em3 with 680m sli.
    After RMA i get a new mainboard but no difference at all.
    Is there a fix for 680m now, or just for the 780m ?
    it would be so much better to play with 120hz .
    Thx
     
  22. sdixit

    sdixit Notebook Enthusiast

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    i had the same problem with my np9830-s with 780m sli in 120 hz mode. For now what helped me is pressing fn+1 to set fan to max while running. Have spent around 4-5 hours since then and problem had not reappeared ... so may be you can try. Also there is a vbios fix in techinferno which claims to fix this. Have not tried that yet ... but that is claimed to work.
     
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