The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sager/UPS lost my 8690 (hopefully not!)

    Discussion in 'Sager and Clevo' started by k9hydr4, Mar 16, 2010.

  1. k9hydr4

    k9hydr4 Notebook Deity

    Reputations:
    202
    Messages:
    1,321
    Likes Received:
    0
    Trophy Points:
    55
    I sent my 8690 to Sager for NVIDIA-to-ATI GPU swap about a week ago. I should ave known something was amiss when it as 4 days and the status is stuck to, "Billing Information Received".

    I've contacted Sager and UPS. Basically, Sager says they sent the package. UPS says that although they acknowledge that it should have shipped yesterday, they (UPS) have no idea where the package is, since someone neglected to input the pick-up information into the UPS system.

    Fast forward to today. UPS says they never received the package and Sager tells me to wait one more day, then they will file a lost package claim to UPS.

    What really irks me the most is that I paid $94 for two day delivery. Now no one seems to know where the package is.

    Also, I don't know how long the claim process is (will update this post later)
     
    k9hydr4, Mar 16, 2010
    #1
  2. Daniel Hahn

    Daniel Hahn Notebook Evangelist

    Reputations:
    146
    Messages:
    664
    Likes Received:
    0
    Trophy Points:
    30
    You will of course only have to pay normal delivery fee and get the rest of the money back. Maybe a small relief... Hope you will get your laptop back soon!
     
    Daniel Hahn, Mar 16, 2010
    #2
  3. fluffyuk

    fluffyuk Notebook Deity

    Reputations:
    180
    Messages:
    748
    Likes Received:
    0
    Trophy Points:
    30
    Dam man !! sorry to hear it Sager emailed me last night saying they wanted my password to install drivers, so im guessing they have or will ship it back today or tomorrow, so im hoping I will have it returned to me by this time next week :D
     
    fluffyuk, Mar 16, 2010
    #3