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    Sager Warranty in Europe? Help Understanding It

    Discussion in 'Sager and Clevo' started by Voodooi, Feb 21, 2011.

  1. Voodooi

    Voodooi AFK for a while...

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    Hey Guys ---

    I often recommend the Sager in the "what notebook should I buy" forum, however when a European poster wonders about the warranty, I am stumped.

    If someone purchases a Sager from a US reseller and it breaks down in Europe, does Sager have repair center or service techs in Europe, or is the user forced to mail it back to the US, or do parts get shipped out?
     
  2. Epsilon748

    Epsilon748 Notebook Evangelist

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    From what I read, if they buy it from a US reseller, they'd have to pay to send it back to that reseller for repair/warranty work. Are the European resellers like Schenker out of the question? I don't know anything about them, but I've seen a few European resellers mentioned around here.

    EDIT: Here is the thread that was just in the 8150 owners forum


    Looks like there are a few options to buy (relatively) locally
     
  3. theriko

    theriko Ronin

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    You would have to ship it back to the US at your expense. However there are plenty of european clevo resellers, just look at the clevo guide thread here...
     
  4. Voodooi

    Voodooi AFK for a while...

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    Ah, gotcha. "The buyer has to go through the reseller", so even though US prices are cheaper, the only viable option would be for replacement parts to be shipped out by the reseller, which would be quite pricey.

    Euro resellers it is then ;)

    Thanks.
     
  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    and the reseller most probably would not ship out a new part until they received the faulty pard back from the owner.
    warranty covers parts and labour only as mentioned it is upto the owner to pay transport and insurance both ways.
    so what you save when you buy in $ gets quite expensive once youve added VAT/import duty/courier
     
  6. Kanashii

    Kanashii Notebook Enthusiast

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    Hi, I was talking with european resellers (I'm looking for a 8130):

    mysn.de (you have to pay the send shipping costs but the pay the send back,it's only free in Germany).
    Deviltech (they pay both shipping cost, send and receive).
    Kobalt (they pay both shipping cost, send and receive).
    Hawkforce (they pay both shipping cost, send and receive).

    I hope it help you.

    Cya
     
  7. Kalimdra

    Kalimdra Newbie

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    Have you found the 8130 in one of these shops ? I am too looking for the 8130/P151, I buy from France.
    It seems every European reseller only have the 8150 model , although it's not very clear sometimes if it's a 8130 or a 8150 I am looking at.
     
  8. MrDJ

    MrDJ Notebook Nobel Laureate

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    i always get confused with the various model numbers from around the world but as far as i can tell the 8130 and 8150 are the same model but the 8130 has a 460 graphics card and the 8150 has the new 485 graphics card.
    so for example they are the same model as the Kobalt G150
     
  9. Kalimdra

    Kalimdra Newbie

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    Well, I read that some other things are different, can't find the thread again, but for example :
    - by default, 8130 is matte, 8150 is glossy. this can often be configured, so not so important
    - rubber coating on 8150. I don't care much personally.
    - and of course the PRICE. if i look at a US reseller, for same setup, 8130 is something like 200$ less expensive. That's why I try to find this model

    sorry for getting away from the original topic.
     
  10. Epsilon748

    Epsilon748 Notebook Evangelist

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    Close, but the 8150 has the upgraded 220w power supply to support that 485m. This is why only the 460m is an option on the 8130- it lacks the power to run the 485m, and it's not upgradeable to anything more power hungry than the 460m (and possibly soon the 6970)

    See above. The big difference that you missed is the power supply. That 220w power supply and the ability to upgrade the GPU/CPU to more powerful (TDP) models in the future are what make the price hike such a difference in addition to what you listed.
     
  11. Valtzer

    Valtzer Notebook Enthusiast

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    Wasn't the 8150 with a 180W and the 8130 with a 120W?

    AFAIK, the 6970M is slated to be a 100W GPU while the 460M is a 75W GPU, so I'm not sure if you can upgrade to be honest...
     
  12. Kalimdra

    Kalimdra Newbie

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    I do not intend to upgrade the GPU so I prefer having a lighter, smaller power supply. It's really the price difference that push me to this model, which fit what I need. Except from optimus support.

    But as i say, impossible to find 8130 / P151 in a European reseller. At least for now.

    I'm again going away from orginal topic, but If somebody is aware of such a shop, i 'd be interested to know. As i am currently working in Vietnam i can also buy in South East Asia potentially. The huge shipping and taxes fees prevent me to buy from USA, as well as the warranty support worldwide.
     
  13. Valtzer

    Valtzer Notebook Enthusiast

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    If you're in vietnam, isn't it cheaper to get it from China?

    I mean the warranty may be a hit or miss, but I would imagine getting it from China would be much cheaper since Clevo is stationed and manufactured there.

    Sager is essentially a builder that uses the Clevo chasis to make their machine. Think the 8130 is based on the Clevo P151HM1 chasis.
     
  14. Kalimdra

    Kalimdra Newbie

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    Yes, I know that. I used the Sager numbers to follow the title of the thread. As for buying in China, that's a good idea even if I worry about delivery and warranty. I could not find reseller in Asia using google. Except one from singapore i must have bookmarked somewhere. I 'm not in a hurry for buying, so I prefer to look carefully at my options.

    thanks for the help
     
  15. ikerl

    ikerl Notebook Enthusiast

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    if you really want to buy from europe, personally i would suggest german sellers, try hawkforce or mysn, dont know about french sellers and i live in england still i suggest german sellers so..

    i know clevo laptops are much more expensive to buy from china than to buy from us sellers and most us sellers from what i know are great so....
     
  16. Harleyquin07

    Harleyquin07 エミヤ

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    I don't recommend buying Clevos from the mainland since the specs offered are roughly a generation behind what is available in the EU and the US, I know since I've tried looking and didn't like what I would get for the price I would have to pay.
     
  17. Kalimdra

    Kalimdra Newbie

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    I found 2 sager resellers from Singapore. Note that they says they are sager resellers, and they don't get their barebones directly from Clevo.
    The prices are quite identical with what I can find in europe.

    CubeHub - A Gaming Laptops Specialist - Home
    Home

    I also noticed than German shops are the best deal in Europe, but all 3 of them that I know about seems not to have 8130/P151HM1 available.

    HawkForce
    DevilTech - High Performance Systems - _Home#
    Schenker Notebooks - Xtreme Mobile Gaming | mySN.de

    I'll try contacting them.