Sager confirms "cool" temperature setting on 5170 displays... how about the 5175?

According to XoticPC... Sager has checked all of the 5170 production models and confirmed that the panel that is supplied for the 5170 has a very cool color temperature. They said that this characteristic isn’t one that can be adjusted or changed. Sager said that this is the nature of the 5170’s LCD panel.

I cannot imagine this being acceptable for anyone. My 5170 has a serious blue tint to it... one I have been unable to adjust out.

Unfortunately, if there is no way to get more accurate color on my 5170, it will be going back to XoticPC for a refund.

I assume the 5175 is the same display? Can anyone confirm?

 

I really hope not... that might be the deal breaker that forces me to cancel my preorder...

 

From XoticPC:

Sager can call this a characteristic all they want, but in reality it is a serious flaw/defect. And if all Clevo units have this defect, the owners buying these units are color blind or otherwise ignoring a serious problem. I cannot imagine anyone wanting a display like this where the color cannot be adjusted properly.

What am I missing?

 

The optional 90% NTSC color gamut screen? Here is a user review of a Clevo-based 15-inch system that uses a 95% one. The owner says it compares well to his Dell monitor with an IPS panel.

 

That screen was not offered when I order my 5170, but I am inquiring about a replacement upgrade.

The thing I find strange is how many people have the standard Clevo displays that apparently do not appear to see anything wrong. If it is a known defect of Clevo displays, then it would seem more people would be complaining and there would be more discussion about it.

 

Why not try to calibrate it to your liking? Lower the Blue meter until it suits you.

 

That is a lot easier said that done. I have worked with it for several hours to no avail. I cannot get it right... plus Sager has already stated that the "cool" color cannot be adjusted out to produce a more accurate and neutral color.

I have decided to send it back for a refund... this is totally unacceptable for me. I need color accuracy and should not have to pay extra to get an accurate color display.

 

Darn... I guess I will just have to see how bad it is when I get it. Hopefully I can withstand it but I'll probably just have to send it back... Anyone know from personal experience just how blue the screen is?

EDIT-Also, Brian Liaw at Sager just confirmed that the NP5175 is the exact same as the NP5170 except for the Graphics card.

 

Extremely blue. It is as if there is a blue film covering it.

While my laptop has a warmer color to it (slight red tint) it is not that bad, but the last pic I show is of my desktop and it is very neutral. You can still see a DRASTIC difference and VERY noticeable blue tint on the 5170.

My guess is the only solution is spend the extra $220 and upgrade the screen to the 90% NTSC Color Gamut display.

I have returned my 5170.

 

Where are the pics?

 

Can you guys comment on whether this is an isolated issue with the 5170/5175s (17.3" screen)? Any reports of this issue with other newer models (5160/5165s) w/ the FHD 16:9 "Glare Type" Super Clear Ultra Bright LED Glossy Screen (1920x1080) upgrade?

 

I am due to receive my NP5165 (ordered from Sager) tommorow, Tuesday. I will post about the screen as soon as I find out. Fingers crossed that this isn't an issue as that would really bite.

 

IMO yes, it is really blue but upon further inspection it isn't all that bad. I think it pertains to the stock screens on the 516x/7x models.

 

I did not really take notice of the extra blueness until reading about it in this forum. Now it is much more noticeable, due to having it called to my attention, but it is not so bad to make me RMA. For my purposes, the extra blueness is not a big problem, just an annoyance.

 

Screens are somewhat standardized.

I'm sure it would be cheaper for all of you to find a decent compatible 1600x900 model.

In general you can get almost any standard screen for under 100$. By standard, I mean NOT 95% gamut or RGB backlit, but also NOT really crappy like the one above. Many screens that go on normal consumer laptops and are widely available have about 75% gamut which is not bad at all compared to the cheapest options which tend to be 60%.

 

I have the 5175, and I'm increasingly skeptical about just how blue the screen is. It most definitely is NOT as blue as Sonnie Parker's screenshots would indicate, since I did the same side-by-side comparison with his website. I think the mere suggestion that things look more blue is making me see more blue.

I think people should be careful about throwing around descriptions like "very blue" or "really blue" like I've seen in this thread. I find the blue tinge very slight, in fact, and wish I hadn't even read about it because I'm almost positive I'm imagining more blue than there actually is.

I also read someone say it's like there's a "blue film" across the screen. No, I think that's an unfair characterization. Assuming all our screens are the same, I can say with some assurance that people are exaggerating. And again, as for Sonnie Parker's post which clearly shows gray being blue, I did the same comparison with my old laptop and did not see this same effect. The grays were the same.

I also did a color adjustment test by trying to lower the amount of blue, and the only result was that things seemed too green.

Anyway, I think people should take a step back and really ask themselves whether they have defective screens that are "really" or "very blue," or whether they have (at least partially) succumbed to the power of suggestion.

Alternatively, it's possible some of you have screens with the blue effect being more pronounced. I can't explain why Sonnie Parker apparently has TWO 5170 laptops that show such an exaggerated effect, but I know for certain I don't see the same effect on my 5175.

 

You can describe it any way you want... I described it as I see it.

Sager describes it as a "very cool color temperature", which naturally exhibits a "bluish" tint.

It is what it is.

 

Well, people can quite easily throw around terms like 'very' without any thought attached to it.

I'll post my own side-by-side photos tonight or tomorrow. It'll prove (at the very least) this effect isn't experienced by everyone to the extremes seen in your own photos.

 

Sager News 5/18/2011

1. Reducing blue-tine on LCD panels (coldness) in windows 7

a. Right click on an open desktop area then select screen resolution by left clicking
b. Left click on Advanced Settings
c. Left click the Color Management tab
d. Left click the color management button
e. Left click the advanced tab
f. Left click on calibration display
g. Left click next on the Welcome to Display Color Calibration screen
h. Left click next on the set basic color settings screen
i. Left click next on the hot to adjust gamma screen
j. You may adjust or leave it as default (recommended) then click next on the adjust gamma screen
k. Left click skip brightness and contrast adjustment
l. Left click next on how to adjust color balance
m. Select the blue slider bar with the mouse, sliding it all the way to the right then use the keyboard left arrow key to move the slider right to left till the blue tint is lowered to your liking.

This will reduce the blue tint and give you a warmer color temperature

2. Notice to Sager Customers that has purchased NP8130/NP8150/NP8170 and received their unit before the Intel chipset revision, Sager has begun our recall process early this month, and we have informed our dealers to send notices to customers to contact Sager Techsupport department to get their system motherboard serviced to the new B3 stepping chipset.

If you have not yet receive a notice from Sager or your point of contact, please contact Sager Techsupport to setup your RMA process.