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    Sager issues

    Discussion in 'Sager and Clevo' started by Xellon, Sep 24, 2012.

  1. Xellon

    Xellon Shinobi of the wind

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    Friend of mine has a Np8170 and he can't connect to the internet using a wired connection.

    He can connect wirelessly just fine.

    Drivers have been updated (I think). I didn't really notice a install complete or anything like that. It just installed and I restarted.
     
    Xellon, Sep 24, 2012
    #1
  2. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    I would locate the drivers for the Ethernet controller and uninstall them completely and reinstall just to make sure. Shouldn't be a reason for them to not work at that point.
     
    Support.1@XOTIC PC, Sep 24, 2012
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  3. Prostar Computer

    Prostar Computer Company Representative

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    Are you sure your Ethernet router is working? Please check with your DSL company first, if you get the router from DSL/cable/telephone company.
     
    Prostar Computer, Sep 24, 2012
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  4. Satar

    Satar Company Representative

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    Yeah if you can connect wirelessly it is probably the router or a problem with the ethernet cable perhaps? If you need to reinstall the drivers for the wireless/ethernet nic and then retry. If the problem still persists, then try connecting to a seperate network perhaps a friend? or see if another computer or device can attach wired to the router to assess if it is just the computer or another problem.

    If you are still having problems contact me and i will try my best to help out.
     
    Satar, Sep 24, 2012
    #4