Sager notebook, where to buy?

I am pretty sure this board possesses an immense collective wisdom.
Therefore, I wondered:
based on your, or your acquaintances experience, where it's better to buy a Sager notebook?
From Sager directly, or maybe XoticPC, elsewhere?
Can you share your impression about quality of machine built and tested there?
How could you compare their levels of customer/tech support?

 

Sager doesn't really have the best customer/tech support.

Resellers like XoticPC, Powernotebooks do. They work more with the customer rather than an automated robot talking to you over the phone or email.

But when a Sager needs repairing, they go through the reseller, then Sager themselves.

Bought mine from XoticPC and had a really good first impression with the constant communication, through every stage of the build process and sales. Apparently I sent too much money over, and they offered an upgrade for my processor, so extra money wasn't wasted.

Buildwise, undeniable. Sagers are pretty well built, so I heard from most users. There are occasional times where , "Oh thermal paste isn't put properly," or "Oh GPU isn't seated right," easy DIY fix but very rarely its an uncontrollable RMA situation. When I had my W860CU for the first time, I instantly opened it up to check everything was right.

And it was, I'm glad.

I would recommend XoticPC, but equally about 80-90% Sager Resellers are like them anyway

 

Thank you Thisisalamp,
Very good that you glad with your choice of vendor, hope it goes as well for many more years of using your notebook.
I am not that confident, as you are and those users, you mentioned, though.
When it comes to notebooks, I could replace a HD, or swipe it with a SSD, or add some more RAM, but, unlike you, would not know whether or not the right termopaste has been applied between the CPU and a heatsink, and whether it's been applied correctly, or components assembled accurately.
And that is why I asked my question, just trying to save myself from future headaches.

 

which country/continent are you from?

 

Hi pasoleatis,
I am from Mount Prospect, Illinois.
I just checked Xotic, Avadirect, Sager, and LPC-Digital online stores via Resellerratings.com.
Xotic and Avadirect rated very high, Sager is rated very low and LPC-Digital isn't listed. These are only stores, I know that sell CLEVO W870CU/Sager NP8760 machines.
What store would you recommend?

 

XoticPC or Powernotebooks all the way.
they are the most respected on the other side of the pond to us.

 

Components seated incorrectly usually don't occur. For a Sager notebook, the components are placed so that it is easy to replace and see. So don't worry too much about this one.

Thermal paste application however, can be checked by monitoring your temperatures. You would know if you need reapplication when the idle temps are abnormal. I mean, if your idle temps are 70C, well of course that doesn't make sense right? I live in a hot ambient country, so my idle temps are about 40C~ Aim below or similar to that.

 

http://forum.notebookreview.com/sag...-0-faq-reseller-info-read-before-posting.html

 

Well, that's not entirely correct, Thisis - The desktop processors in a D900 or X7200 will idle at higher temps - my Core i7 920 in my D900F idles between 54 and 57 degrees, and from what I have read, that's pretty normal.

The GTX 280M idles at about 39-40 degrees, that's true - unless you're hooked up with an external screen, in which case the graphic chip never throttles down, and idles at 56-59 degrees.

 

According to the info at top of that thread it hasn't been updated in nearly 2 years ( Last Updated: 01-05-2009), in the world of resellers that might as well be an eon. I wouldn't consider the data in that thread to be reliable any longer.

 

New re sellers have appeared, some disappeared, but it is a good guide. The good ones are still live the bad ones (some of them) are bankrupted.

 

That I know Yeah it does depend also on the model of the Sager you own anyway . Well I did mention that if its abnormal, then consider looking through pasting again.

Oh and my GTX280 IS connected to an external monitor, and idles at 45C right now.