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    Sager np9150 question

    Discussion in 'Sager and Clevo' started by joshieboy2007, May 12, 2012.

  1. joshieboy2007

    joshieboy2007 Notebook Enthusiast

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    Okay so i've had my computer for about 2 weeks now and i have a problem with programs constantly freezing. Last night my computer froze during windows updates, I have no idea what the problem is and its a pretty frequent occurrence.
     
    joshieboy2007, May 12, 2012
    #1
  2. jaug1337

    jaug1337 de_dust2

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    Have you tried contacting your reseller? In this case Xotic PC. Might be faulty RAM :)
     
    jaug1337, May 12, 2012
    #2
  3. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    By freezing, do you mean you get a BSOD (Blue Screen Of Death)? In that case, it could and would most likely be a graphics card driver issue. If not, like the above poster said, it might be a RAM issue. In that case, try swapping out your RAM card(s) one at a time to see if it helps narrow down the problem..
     
    Prasad, May 12, 2012
    #3
  4. City.

    City. Notebook Evangelist

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    Yeah with the same above its either faulty hard drive or ram, I've had a similar case you with my ssd but for some reason worked fine after reformatting. Perhaps bad sectors maybe
     
    City., May 12, 2012
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  5. joshieboy2007

    joshieboy2007 Notebook Enthusiast

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    I have tried but its the weekend so not much luck

    Not not a blue screen, but just a program will not close i can CTRL+ALT+DEL And try to close it that way, but it will not work either. The only way I can get it to close to reboot the machine completely. Will opening up my machine not void the warranty? And is there any programs that can test it i saw something called memtest86+ or something along those lines is that a valid program?

    If it comes down to it I will i haven't installed to much stuff as of yet, but always want that more as a last resort.
     
    joshieboy2007, May 12, 2012
    #5
  6. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    No, it will not as long as you don't break any seals. It should be relatively easy to reseat the RAM cards one at a time. This should help you identify which card is the defective one, if any.
     
    Prasad, May 12, 2012
    #6
  7. niffcreature

    niffcreature ex computer dyke

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    All programs wont close? Random programs wont close? A strange program that says "16789 threats found" wont close? Be specific.
     
    niffcreature, May 12, 2012
    #7
  8. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Hi joshieboy2007, sorry to hear about the feezes. You can also give our 24/7 phone tech support a call which you'll find the number under our contact page.
    Do you have an SSD? If so try a firmware update. Memtest86 is great to test you're RAM, i've used it many times and it does great.
    One great thing about Sager is you can open up the computer all you'd like, just be careful as any damage cause isnt covered under warranty.
     
    Support.3@XOTIC PC, May 12, 2012
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  9. jaug1337

    jaug1337 de_dust2

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    Perfect response from Hutsady@XoticPC. Well said :)
     
    jaug1337, May 12, 2012
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  10. ryuukan

    ryuukan Notebook Enthusiast

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    Hi joshie,

    I know this thread is old but did you manage to solve the freezing problem? I have just received my laptop last week and I am having the same freezing problems.
     
    ryuukan, Jul 17, 2012
    #10