Sager screen was tightened too much? (bought from XOTICPC)

My Sager just arrived, and everything is fine except for the screen, it looks like the inside bolts were tightened too much or something, because it causes spots of brightness in certain areas... see the picture.

How can I fix this without returning the laptop?

Thanks

 

Honestly, that's fairly normal, ALL Clevos have some backlight bleeding to some extent.

 

really? I wouldn't expect that of a 3000+ laptop...

 

It's a problem with IPS panels being so thin. No amount of money short of a solid glass panel (see: super heavy) will fix it. Even my phone has it, and it does have a glass front.

 

i don't know about y'all but that is way too much back light bleed. that is almost the entire perimeter.

 

Glad to hear you got it but sad to see it's not up to your expectations.

Some level of backlight bleed is to be expected on the machine. is it still fairly noticeable when you are using windows or other applications or just when you put the black screen up?

 

Looks a lot like my eurocom display as well. Removing the bezel improves things drastically.

In my case, I removed the bezel and filed down a few sections where the bleed was the worst. made things much better.

 

It's only noticable in black backgrounds... in white background it's not noticable... is this normal? how to fix it?

 

Can you elaborate a bit more? So you removed the bezel, and what's there now? not sure if I should do that... machine was pretty expensive.

 

I was really thinking more basic use than black/white screens. For instance when your browsing the internet on NBR do you see it or does the screen look fine at that point?

 

wrong, my Clevo has 0 bleeding.

That's the first thing I told HIDevolution when I ordered the laptop, to check for any light bleeding and thank God it is pitch dark black in all corners

 

If you remove the bezel, you'll see the backlight bleed reduce significantly. Part of the reason is because the pressure put in place by the bezel pushes on the panel. You can remove the bezel, and file down some of the material on the insides where it looks the worst.

Of the 5 clevos with IPS displays I have owned, they all had this to some degree. It is not uncommon, but frankly, it isn't a big deal when an image other than a black background is being displayed.

 

Yes they will all have some bleed, as Alex was trying to determine it's if that level is abnormal.

 

Screen looks fine while surfing the web or using most programs with light background, the darker the background the more visible it is... any way to reduce it?

 

Depending on the thickness of your screen (some panels vary very slightly), there could be pressure from the bezel that's exacerbating the issue. In any case, some bleeding is a commonality and there is a "within tolerance" policy on it. It would be a good idea to show pictures in various lighting against a dark background to your reseller and confer with them directly about it.

 

That's way too much bleed, and they shouldn't have shipped it like that...

I have a small amount on all my IPS screens, but it's more of a hint of light than actual bleed.

Sorry to say you should return it...

 

I think you hit the jackpot then, because every reseller and most Clevo owners will tell you some backlight bleeding is normal.

 

picture of it during black screen? would like to see that I think you might be exaggerating ..

 

Hmm, this is strange d00d, when I look at the screen, everything is pitch dark black and even in all places, angles, and corners, the picture says otherwise but believe me there is 0 bleeding that my eyes can see, dunno why the picture taken with an iPhone 6S has it looking as if there was some bleeding, there is none. I know what light bleeding is exactly coming from an Alienware 18 that had light bleeding all over the place and I could tell the difference easily. But here you go anyway:

 

yah see you have some backlight bleeding also, its very normal.....some have more and some have less, I have been using a new program called f.lux to filter some of the blue light out recently because my display is so bright it hurts my eyes to look at it at night, takes some getting use to and I didn't think I would like it, but my eyes feel so much more relaxed I am loving it.

 

Sometimes - maybe often times - a photo doesn't do the reality of the lighting justice. We had this issue recently; the camera's exposure tends to either dramatically downplay the backlight, or it exaggerates the lighting. A really good camera might mitigate this, but phone cameras and maybe a lot of point and shoot cameras aren't great about capturing what's true to form.

 

There is a picture of my 771DM LCD - LG LP173WF4-SPF1, taken by OnePlus X phone(13 MP).
In use it looks pretty good, but on black background with maximum backlight I can easily notice small lighter areas, wich looks differently to photo taken by smartphone. I believe its acceptable.