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    Sager servicing

    Discussion in 'Sager and Clevo' started by Grump, Feb 14, 2016.

  1. Grump

    Grump Notebook Consultant

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    Hi, if you get a sager from a reseller do you have to go through them for warranty service or can you go through sager themselves?
     
    Grump, Feb 14, 2016
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  2. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Generally you will want to reach out to your reseller. The warranty is offered through Sager, but they would be the ones to do tech support to try to troubleshoot or possibly set up an RMA for it, since your purchased it from them directly.
     
    Support.1@XOTIC PC, Feb 14, 2016
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  3. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Realistically you could go through either, while i would always recommend talking to your reseller first just to make sure, hopefully that's one of the reasons you purchased from them.. If that's not an option i'm sure sager would be happy to help as that's
     
    Support.3@XOTIC PC, Feb 15, 2016
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    TomJGX and i_pk_pjers_i like this.