The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sager shipped my friend a partially DOA NP5165

    Discussion in 'Sager and Clevo' started by LLStarks, Sep 23, 2011.

  1. LLStarks

    LLStarks Notebook Evangelist

    Reputations:
    39
    Messages:
    390
    Likes Received:
    2
    Trophy Points:
    31
    Bottom cover wasn't installed properly and the Nvidia GPU causes artifacts and system crashes on Windows and Linux.

    Great job, Sager.

    It wasn't bad enough that they shipped me a ghosting screen that I had to replace.
     
    LLStarks, Sep 23, 2011
    #1
  2. yhchoong

    yhchoong Notebook Consultant

    Reputations:
    53
    Messages:
    160
    Likes Received:
    0
    Trophy Points:
    30
    I'm so sorry to hear about you and your friend's predicament as I went through the ghosting screen issue too and I'm waiting for my replacement screen.

    It's kinda a mixed bag isn't it, the materials themselves are good but QC and workmanship are a hit/miss thing.

    Would your friend be able to seek redress through his reseller?
     
    yhchoong, Sep 23, 2011
    #2
  3. Justin@XoticPC

    Justin@XoticPC Company Representative

    Reputations:
    4,191
    Messages:
    3,307
    Likes Received:
    0
    Trophy Points:
    105
    I would recommend contacting your seller right away and they will get to the bottom of this for you. Allot of times if there is a problem that comes up (at least we have) advanced replaced machines within 24-48 business hours. It you purchased directly from Sager contact their support right away.
     
    Justin@XoticPC, Sep 23, 2011
    #3
  4. LLStarks

    LLStarks Notebook Evangelist

    Reputations:
    39
    Messages:
    390
    Likes Received:
    2
    Trophy Points:
    31
    I believe he contacted you guys to set up the Sager cross-ship.
     
    LLStarks, Sep 23, 2011
    #4