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    Screen not booting up

    Discussion in 'Sager and Clevo' started by reeper, Jan 18, 2008.

  1. reeper

    reeper Notebook Enthusiast

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    Ok, so last night my sager np2090 was working great just like it does every other day. But this mourning when i decided to take it to school when I started it up, the power button light is on the fans starts up and dies down like it usually does. BUT the screen didnt boot, im using a school computer to post this so i can't really check if a RAM stick cames loose or not. But since ive left my house and gotten too school, i havent exactly bumped into anything or cause my bag to bump into something.

    So anyone have any idea what happened?

    (I've had a RAM stick come loose on me before so im guessing thats the problem, the spring didn't completely clamp onto the stick before)
     
  2. Shyster1

    Shyster1 Notebook Nobel Laureate

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    If you plug in an external monitor, do you get any sort of video signal?
     
  3. reeper

    reeper Notebook Enthusiast

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    No when i plugged in an external monitor i didn't get a signal, also when i reinserted, swapped the the RAM sticks in ton of combinations that didn't fix the problem too. SO now that im certain this isn't a RAM problem can someone tell me what the hell happened in those few hours my laptop was off to make it not want to start up again?
     
  4. Celebere

    Celebere Newbie

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    I recently had the exact same problem with my 2090. Please post if you figure it out.
     
  5. Duct Tape Dude

    Duct Tape Dude Duct Tape Dude

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    Bad news ahead, reeper. :(

    I had the same exact problem that was finally resolved yesterday. The computer would not boot, I tried everything. After calling tech support from powernotebooks.com and Sager, they concluded it just needed to be sent in.

    Basically the BIOS is shot. For me this was because of a faulty motherboard, but it could just be that the BIOS needs to be reflashed, which is unfortunately virtually impossible for home users to do if there is no working BIOS in place already.

    Here's what I ended up doing, partly with their help, and as expected nothing worked:
    -Reseating RAM
    -Resetting CMOS J5 switch (resets the BIOS clock [why did they have me do this if the BIOS is already shot?])
    -Plugging into an external monitor
    -Giving up and getting an RMA from Sager.

    When I got my computer back a week and a half later, I had a working BIOS, however I also had a new problem because I was not able to charge the battery (it said it was charging, they sent me a new battery, etc., reflashed the BIOS but it ended up being a bad mobo).

    So I sent it off again :mad: and just got it back yesterday, with a new motherboard in place with just some minor hitches (ACHI was disabled and my Robson wasn't starting correctly, but I enabled it in the BIOS and everything works great).


    I don't know what happened to your computer that made it do this in the first place, but for me I think it was because I rebooted too quickly. It is weird though that you had it off for a while when it died, and makes me feel uneasy about my computer. As a student myself I can completely relate to all your frustration you have now and unfortunately your frustration to come.

    In short, one more time, your BIOS and/or motherboard is shot.

    I believe you need an RMA. :(


    Best of luck, keep us posted!
     
  6. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Just out of curiosity, have you noticed any recurrence of the symptoms that led up to your catastrophe since you enabled robson in the BIOS?
     
  7. jdparlin

    jdparlin Notebook Enthusiast

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    You can create those exact symptoms with a video card problem check your module connections also.
     
  8. Duct Tape Dude

    Duct Tape Dude Duct Tape Dude

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    Not at all, I'm very sure they actually replaced the motherboard this time and just had the AHCI option in the BIOS setup disabled. Works like new.

    ...then again I've only had it back for about 48 hours...
     
  9. Shyster1

    Shyster1 Notebook Nobel Laureate

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    I don't doubt that they changed the motherboard; I was just wondering if there wasn't a potential instability in the BIOS that might be triggered by enabling the robeson.