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    Security Update for Windows XP (KB896358)

    Discussion in 'Sager and Clevo' started by jpbrown, Apr 5, 2007.

  1. jpbrown

    jpbrown Notebook Enthusiast

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    Anyone else having problems with this update ( here's a link)? Everytime I install it, my Realtek HD Manager (RTHDCPL.EXE) throws an error (see attachment) when Windows loads because it says that the html help control (HHCTRL.OCX) has moved in memory space. Then I have to recopy the html help control from my XPSP2 install disc in the recovery console, which of course, means that I'm prompted to install the security update again.

    I've tried reinstalling my audio drivers, even different versions, but no matter what, I keep getting that error. The only fix I can identify is not installing the security update, not the most desirable resolution.

    I'm going to try and see if I can manage a fix from that Knowledge Base article, and I'll let you guys know what I come up with in case anyone else has a similar issue.
     

    Attached Files:

    jpbrown, Apr 5, 2007
    #1
  2. bugmenot9

    bugmenot9 Notebook Consultant

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    bugmenot9, Apr 5, 2007
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  3. jpbrown

    jpbrown Notebook Enthusiast

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    hey thanks, I swear I searched all over Tuesday Night!
     
    jpbrown, Apr 5, 2007
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  4. Elminst

    Elminst Some Network Guy

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    Yeah i read about this problem on some other tech websites.

    Why am i not surprised that a MS fix breaks something else?

    At least they got a fix for the fix out quick.
     
    Elminst, Apr 5, 2007
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  5. daflyinpig

    daflyinpig Notebook Enthusiast

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    Haha I was having the same problem as you jpbrown :]
    fixed it today with the help of google directing me back to microsoft. haha.
     
    daflyinpig, Apr 5, 2007
    #5
  6. PC_pulsar

    PC_pulsar Notebook Evangelist

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    I had the same problem, but i deleted the update and now i dont have that update on my lappy anymore :) I don't care about it :p
     
    PC_pulsar, Apr 6, 2007
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  7. wiggit07

    wiggit07 Notebook Geek

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    just had this problem, installed the hotfix and everything is back to microsoft normality.
     
    wiggit07, Apr 7, 2007
    #7