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    Should I be concerned?

    Discussion in 'Sager and Clevo' started by Koolg223, Jul 10, 2011.

  1. Koolg223

    Koolg223 Notebook Consultant

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    I'm curious if I should be concerned over a few crashes I've had. Since I bought my Sager NP8690 with an ATI MR5870 a little over a year ago, I've had it crash about three times, where the screen just goes to black and I need to force shutdown. Once it happened during the installation of a game, once during TF2, and once just a few minutes ago during Test Drive Unlimited 2. The screen just randomly goesto black. The fans kept running, but if sound was playing it stops and the computer is just completely frozen. All three crashes have happened a few months apart. I know this isn't a heat issue, I've reapplied the thermal paste and have a cooler and no part in my computer ever exceeds 80 degrees C when I check. Anyway, I guess it doesn't seem like much of an issue, but my friend's laptop's GPU just died after somewhat similar occurrences (except the crashes happened all the time). Is it a driver issue? I know Test Drive is buggy too, but these crashes seem different than a typical game bug. Thanks for any responses.
     
    Koolg223, Jul 10, 2011
    #1
  2. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    If it's that infrequent, it's most likely driver or game related. If it happened more frequently, or within a short time period, it'd be something to be concerned about. It sounds like a driver issue, but if it happens again, you can always check your logs to see if Windows reports any errors (or run memtest and some stress testing software to be sure it isn't hardware related)
     
    Anthony@MALIBAL, Jul 10, 2011
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  3. Koolg223

    Koolg223 Notebook Consultant

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    Thanks for the reply, do you know any good software for stress testing the GPU? Also where do you find windows error logs?
     
    Koolg223, Jul 10, 2011
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  4. MichelN

    MichelN Notebook Geek

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    MichelN, Jul 10, 2011
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