So it's been 2 years since I've had this thing and everything has worked perfectly fine within those 2 years. Until recently....
As it turns out when I start up a video game, the game will play but in a slow motion like state. The weird thing is the fps is not low. For example I'll have 100 fps while playing a game and the game will look like if someone slowed down the speed of the game(Again it's not an fps issue though, very smooth gameplay). Then to compensate for the lag, it will catch up a few seconds later. Not only is it like this in the game, but it also does this when I'm using the computer for other things. For example if I minimize a window it will slowly minimize instead of the usual instantaneous motion.
To make matters worse my computer shut down in the middle of me playing a game today(while it was working). I wasn't even playing anything GPU/CPU intensive(League of Legends) my fans were working crazy hard for some reason before it happened.
The weird thing is, if I reinstall the video drivers the computer will work normal again that is until I restart my computer.
Things I have done already:
- Installed newest video card drivers(This is actually when it all started)
- Uninstalled newest drivers, installed older ones that actually worked.
- Ran antivirus(it came up clean)
- Cleaned Fans
- Formatted my computer
- Installed older drivers again
- Flashed BIOS
EDIT:
-Cleaned Heatsinks and reapplied thermal paste.
- Flashed video Bios
-Reinstalled all major drivers several million hundred times(chipset, LAN, graphics, etc) which would temporarily fix the problem until I restart my computer
although it's not working anymore.
-Ran Seagate tools (passed long and short tests)
-Ran memtest for 20 hours (passed)
-Switched ram sticks out to see if one of them are causing the problem.
Specs:
OS: Windows 7 Premium 64 bit
GPU: Nvidia GeForce GTX 560m
CPU:Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
RAM: 8GB
EDIT2:This is a very good example only mine doesn't jump as much as his does. http://www.youtube.com/watch?v=AKgpJnXzNWU
EDIT3: Computer will freeze randomly and occasionally, if I do things too fast.
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Meaker@Sager Company Representative
Have you used some program that fixes your FPS to a certain level? Rather than trying to render the game it slows it down to get the desired frame rate. That is a pretty funky issue though.
What sort of temperatures are you getting on the CPU and GPU?
Have you cleaned out the heatsinks at all? -
I have not used any programs besides the Nvidia drivers one.
How would one go about cleaning heatsinks?(if you mean fans, I have done that)
EDIT: nvm I figured it out. Still hasn't fixed it.
Temperature info screenshot http://i.imgur.com/pmOVgQz.png -
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Meaker@Sager Company Representative
If you run out of options you could try reflashing the stock video bios.
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Prostar Computer Company Representative
"For example I'll have 100 fps while playing a game and the game will look like if someone slowed down the speed of the game(Again it's not an fps issue though, very smooth gameplay)."
I just wanted to clarify one thing: from what you said it sounds like your stats show you're running 100fps, say, and the game is slow-motion at the same time, but what did you mean by "Very smooth gameplay"? meaning everything moves as it should just very slow and not lag-jumpy? I just wanted to make sure I understood what you were saying. -
This is a very good example only mine doesn't jump as much as his does. http://www.youtube.com/watch?v=AKgpJnXzNWU
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Support.1@XOTIC PC Company Representative
Is this reproducible no matter the game? Are you playing networked games? I used to see this back in old C&C Red Alert games and my problem was playing on a super slow connection. 18k modems for the win!
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As Derek asked, is this happening on several games?
I read one user had the same problem. Turned out it was a currupted Physx driver. -
I've reinstalled and used different versions of drivers so many times. I don't think it has anything to do with the drivers, although it seems like there may be something wrong with my video card. -
any other thoughts or ideas would be appreciated. I don't have the funds to purchase a new computer right now.
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Support.1@XOTIC PC Company Representative
Really beats me. If this occurs outside of gaming and even after a windows install, it pretty much is narrowed down to some hardware issue. When you did the format and reinstall, did you notice this problem right away, or did it occur after installing driverrs, A/V, software, etc...?
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Also, I forgot to mention I did a memtest for 24 hours and I didn't get any errors. -
Support.1@XOTIC PC Company Representative
Memtest won't catch absolutely everything. Have you tried removing one stick of RAM at a time and see if it stops with one removed?
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I also tried moving the sticks to the additional ram slots under the keyboard. But my laptop didn't even boot up with them in that area. -
Support.1@XOTIC PC Company Representative
Sounding more like something on the motherboard. Those RAM slots should work just the same and if it didn't boot from there it might be an underlying problem on the motherboard causing this. Sounds like a lot of troubleshooting necessary to narrow it down.
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Meaker@Sager Company Representative
Sandy bridge did have issues running memory in the secondary slots only actually, something they fixed in ivy bridge so I think that's a red herring.
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It's weird because reinstalling video drivers isn't working anymore to make it work normal temporariily. However I reinstalled my chipset driver and it started working. Really bizarre, maybe it's just a coincidence that it works after reinstalling drivers?
btw, I did hard drive tests with Seagate and it passed.
And also I talked to my reseller and they can't seem to figure out what the problem is either. -
Meaker@Sager Company Representative
Chipset driver makes me think there is a weird IO conflict some where perhaps?
It's a hardware issue with the sandy bridge CPU itself so no changing that.
You could try reflashing your system bios. -
I've done it twice already. I wish Malibal would give me their system and video bios, but their support doesn't want to.
Even after explaining everything I did already, they still made me troubleshoot everything all over again.
Also, I've noticed a "USB device not found" notification that pop ups every two seconds(I've disabled notifications so it's not annoying). I don't know if that has anything to do with it.
EDIT: I don't think I mentioned it before but my computer will freeze occasionally. It actually just happened today, after I minimized and maximized a chrome browser window quickly(This is after I formatted my hard drive).
EDIT2: Nvm I just flashed my video bios and my system bios and it did not fix the problem. -
Meaker@Sager Company Representative
I would certainly say that it's time to get it sent in then as if reflashing the system bios, video bios, nuking the OS, re-installing the chipset drivers does not work then you have pretty much ruled out software/firmware as a cause.
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Yep. Didn't want to, but it looks like I"ll have to.
Thanks for all your help. -
Meaker@Sager Company Representative
Not a problem, hope it gets sorted.
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This is happening to me on The Witcher 2 on my 7970M.
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I m asking that because one day i was playing bf3 multiplayer and AMD CCC profile change the bf3 profile from AMD to Intel and with afterburner I could check that easily !
Edit: Your problem is only in that game ? -
FPS is totally fine, and yeah it's only a problem with that game. Some other have had similar issues with Witcher 2, but I don't think a real fix exists
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Edit: Okay so I ran MSI Afterburner while playing Tomb Raider, and it appears as though I'm getting utilization spikes after about 5 mins of play: http://i.imgur.com/Ioxi2Jz.png
If I minimize the window and then reopen it, the problem goes away for a few seconds but then reemerges. Is this at all a known thing?
Thanks! -
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What your max temp of gpu in Tomb Raider ? And what is temperature in your room ?
Having a custom bios like prema bios can help you, you can get full fan speed and that help to get low temperatures with fn+9 and foil mode too search the foil mode that can drop temperatures. -
For anyone googling this issue, it ended up being the touchpad short circuiting. Not really sure what caused it but having the tech at Malibal replacing that is what ended up fixing the problem.
Slow motion while playing games and using computer. Clevo P151HM
Discussion in 'Sager and Clevo' started by domtriga, Nov 5, 2013.