Problems? See this thread at archive.org.
Not really sure what's going on with my laptop, but I hope one of you guys could provide me some more insights that lurking around can't provide.
Background: This is a Sager-branded Clevo P870DM built by XoticPC around March 2016. It has i7-6700K, 980M in SLI, and 16gb of RAM. It runs Win10 64bit ver 1709 when the problems became recurrent and is running 1803 at the moment. I remembered nothing was wrong with the computer prior to August this year. When exactly the problems started, I'm not sure. 1 external screen is attached, and the system is plugged in at all time. Attached peripherals included a microcontroller used to control cooling fans, wireless adapter for mouse, a wired keyboard, 1 Ethernet cable to router, and 1 Ethernet cable to another laptop (remote control, normally in sleep mode with Wake on LAN enabled).
The Problems: These 4 events happened frequent enough such that I think they might be related. I ranked them in order of decreasing number of occurrences:
_Display brightness dropped to lowest setting despite activity + AC settings.
_Track pad enable/disable message popping up.
_System suspend/sleep.
_System shutdown.
Troubleshooting Steps Taken:
_Checked Event Viewer for what happened immediately before one of the 4 events above happened and pretty much found nothing relevant except PowerBIOSServer_Out (CCC service?) displaying Suspend at a time point closest to the actual system Suspend. Not sure if this was a cause or an effect, but I believe it's more likely to be the latter. What's frustrating is that all of these events are otherwise reported to be normal operation.
_I looked at the software/files I downloaded and couldn't trace anything related to the issue. The most experimental thing I got was the LaptopTools for controlling fan speed curves and whatnot by
John@OBSIDIAN-PC. I recalled that I ran this software without uninstalling CCC, but it was done around 07/23.
_Scanned the computer for virus and found nothing.
_Checked CPU and GPU temperatures. The system is not overheating.
Hypotheses:
_Something is wrong on a hardware level. EC failure? CMOS battery running low? Not enough evidence to tell though the symptoms do point toward CCC and CCC-related stuffs.
Keyboard malfunctioning has not been ruled out.
_A combination of software changes caused instability.
_My laptop is infected with a virus written by someone who want to drive people crazy with inconveniences.
Long story short, I'm clueless and I hope you guys might be able to help. Posted under Clevo/Sager because I thought it could be brand-specific.
Strange issues with Clevo P870DM
Discussion in 'Sager and Clevo' started by Darker01, Aug 21, 2018.
