Sudden Dead Pixels...HELP!

let me start off by saying that i'm totally anal when it comes to specks and spots, of any kind, on my laptop screen. right now, there's a line of dead pixels going across my screen horizontally. i'm pretty PO'd about it...

i was using my NP8850 earlier and everything was fine and dandy. i got up to take a small break and let the dogs out for a bit. when i got back, i was rudely greeted by a big ugly line of dead pixels on the lower portion of my screen!!!

is there anyway to fix this problem? i've never actually had a pixel problem before, so i'm not quite sure where to start. my NP8850 does come with the 2yr warranty. should i just call xoticpc? any suggestions or insight would be greatly appreciated!

 

you can press the plastic border adjacent to the screen where the dead pixels are, it probably goes away a while.

 

Are they dead or stuck? (Dead = black, stuck = any other color). If they're stuck, you can try the link below:

5 Ways To Fix A Stuck Pixel On Your Screen

Otherwise, since you're still in warranty I'd call your reseller. If it's a screen/display cable issue, they can get that sorted out without you having to open the machine up.

 

just use the guide. i had migrating dead pixels on my phone last week, and they went away after using one of those programs that switches the colors for a few hours.

 

@ Houstoned,

Is this your picture in the avatar !? because if it's, then you are really beautiful
Not only it's very rare to have a girl behind a professional Gaming Computer, but a girl with that beauty ! I never see

 

^haha nice one pkhetan!

 

I think she is Vietnamese...how do I know that?.....IT IS THE NOSE! Then again i could be totally wrong

 

i think shes.. korean mix with chinese.. i dunno..

 

lol i like how this thread has turned from freaking out about dead pixels into trying to figure out where the hot gamer chick is from.

 

Looks Vietnamese to me.

Regarding the line of pixels, that could indicate a panel fault. I had an LCD once that looked fine for the first week and then suddenly lines went across it and the manufacturer screwed me by not honoring warranty.

 

Looks like Hotgamernese to me, ahem. I must have your DNA, we need to upgrade the gene pool of the human race with moar gamer femmes. What was that about deadly pixels or some such? I forgot what we were talking about.

 

You dorks do realize houstoned is a guy, right?

 

Don't ruin it for them...

 

Noooooooooooo

 

SMH.COM

 

Well this topic got creepy.

 

i tried a few of those programs that just made your screen flash random colors. did it for a few hours and the pixels are still there. =\

looks like i'll have to RMA it when i can find some time.

 

Ahhh, the internet. Where the men are men, the women are men, and the children are FBI agents

 

Hi houstoned, can you get a screen shot, or is the line too thin.

The only thing I have experienced that was similar to this was when I started to get thin stuck vertical lines on my laptop screen. It turned out to be a fault with one of the LCD data tabs that run along the top and sides of the LCD. I had to replace the screen to fix it.

Best thing is to check if it is a faulty LCD or something else. Plug your laptop into an external monitor like a TV. If the stuck pixel line is no longer visible on the external, it means you have a faulty LCD. If it is still there it may something else like the LCD cable or LCD inverter (though I think that is unlikely for this problem).

 

LOL nice! :laugh:

 

..u think u kno something we don't?

BTW if he took a screen shot, the line wouldn't be there.

 

it's not that i'm debating. i just really need my laptop for work, so i'd have to find a good time to send it off for 2 weeks. not to mention, i have NFL fantasy drafts coming up!

i love my laptop...do u know how sucky it would be without it for 2 weeks?

 

This is why you have a backup laptop.

 

poor guy. u must not get to watch much football!

LET'S GO TEXANS!!!

well...i could draft on many other devices. i would just prefer to be able to draft on my baby.

 

I doubt it would take more than a week for a simple screen swap. Plus Sager pays for 2-day shipping both ways.

 

that's good to hear. the rep i spoke with informed me that the turn around time would be about 2 weeks. i'm sure it'll take at least 6-7 business days.

 

2 weeks is nothing, i lost it for over 3-4 weeks a few weeks ago.

 

honestly, 2 weeks is WAY too much time just to replace 1 part. i'd be really pissed off and ready to write off a company if they took 3-4 weeks just to replace my monitor.

 

I never thought I was going to hear some like this , here is my experience one month ago I purchase my M18X and I have a dead pixel on the screen well I call and they build a replacement machine it took 5 days to arrive to my shop and the screen was perfect but few days ago I was playing crysis 2 and I saw a line of stuck pixels on the bottom of the screen like 7 half inch from the edge this is the first time some like that happens to me but today they replaced the screen and everything looks good again

 

Well they repaired 80% of my laptop to find the actual problem (which i already said to them but didn't listen (mainboard))

See topic -> http://forum.notebookreview.com/sager-clevo/583708-clevo-p170hmx-problems-alot.html

- Intel i7 Q2720 (got replaced within a day)
- 2x 4 GB ram modules (got replaced within a day)
- Mainboard (got replaced within a week)
- LCD Screen (got replaced within a week)
- LCD Cable (got replaced within a week)
- Geforce GTX 485m (got replaced within a week)

The only thing that did not get replaced in this laptop is the blu-ray drive and my hard disk drive.

The first 2 part are repaired in Belgium (where i bought my laptop) but he tested the laptop for 2-3 weeks to see if the problems where gone (which where not).

The last 4 parts are repaired in Germany (somewhere by München) so shipping took longer than the actual repairs.

 

Houstoned...you from Houston I'm assuming?

 

A long line of dead pixels just appeared on my screen Saturday. I feel your pain.