The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Synaptics touchpad gestures and Sager?

    Discussion in 'Sager and Clevo' started by smood, Jul 15, 2009.

  1. smood

    smood Notebook Evangelist

    Reputations:
    59
    Messages:
    685
    Likes Received:
    0
    Trophy Points:
    30
    I tried to install the latest Synaptics driver that has the gestures on my NP5793 ( http://www.synaptics.com/support/drivers) but I noticed after installing them and restarting the synaptics enhancements .exe just crashes anytime it is started up. Any idea what is happening? Also I have never really gotten a driver that made the touchpad scroll work. Any advice?

    I am on Vista X64. And I did get the 64 bit driver.

    Here is the crash log

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: SynTPEnh.exe
    Application Version: 10.1.8.0
    Application Timestamp: 4758a028
    Fault Module Name: SynTPEnh.exe
    Fault Module Version: 10.1.8.0
    Fault Module Timestamp: 4758a028
    Exception Code: c0000005
    Exception Offset: 0000000000028a6c
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: e7cb
    Additional Information 2: 808fe424934471d147da89f04231edee
    Additional Information 3: 0b9c
    Additional Information 4: 56ff62aa5449c987ed791f1ff5d6a5b7


    Thanks!
     
    smood, Jul 15, 2009
    #1
  2. CuriousN

    CuriousN Notebook Evangelist

    Reputations:
    0
    Messages:
    359
    Likes Received:
    2
    Trophy Points:
    31
    will multitouch work on np8662?
     
    CuriousN, Jul 15, 2009
    #2
  3. Gophn

    Gophn NBR Resident Assistant

    Reputations:
    4,843
    Messages:
    15,707
    Likes Received:
    3
    Trophy Points:
    456
    I do not think that these Clevo notebook have multi-touch capability... especially in the older model like the M570RU (Sager 5790/1/2/3)
     
    Gophn, Jul 15, 2009
    #3
  4. CuriousN

    CuriousN Notebook Evangelist

    Reputations:
    0
    Messages:
    359
    Likes Received:
    2
    Trophy Points:
    31
    Looks like this software is needed Synaptics Gesture Suite (SGS 9.1)
    any ideas where to get it?
    google does not help.
     
    CuriousN, Jul 15, 2009
    #4
  5. smood

    smood Notebook Evangelist

    Reputations:
    59
    Messages:
    685
    Likes Received:
    0
    Trophy Points:
    30
    Gophn, I can't even use the normal scroll with the touchpad. Moreover why is the synaptics driver crashing?
     
    smood, Jul 15, 2009
    #5
  6. Gophn

    Gophn NBR Resident Assistant

    Reputations:
    4,843
    Messages:
    15,707
    Likes Received:
    3
    Trophy Points:
    456
    get the stock synaptics drivers from Sager or another Clevo vendor site.
     
    Gophn, Jul 15, 2009
    #6
  7. L4d_Gr00pie

    L4d_Gr00pie Notebook Evangelist

    Reputations:
    94
    Messages:
    579
    Likes Received:
    0
    Trophy Points:
    30
    Yeah like Gophn said. You won't be able to have gestures with that touchpad. You need a patched driver (which doesn't work in 64-bit) and a touchpad that can support these features. Which I don't think you have since I don't :p
     
    L4d_Gr00pie, Jul 15, 2009
    #7
  8. theriko

    theriko Ronin

    Reputations:
    1,303
    Messages:
    2,923
    Likes Received:
    4
    Trophy Points:
    56
    I have limited 2 and 3 finger gestures working on my M570RU using google codes 2 finger scroll app.
     
    theriko, Jul 15, 2009
    #8
  9. smood

    smood Notebook Evangelist

    Reputations:
    59
    Messages:
    685
    Likes Received:
    0
    Trophy Points:
    30
    Theriko I downloaded and ran the app and I get the error Class ID not registered? Any ideas?
     
    smood, Jul 15, 2009
    #9
  10. icehell

    icehell Notebook Evangelist

    Reputations:
    190
    Messages:
    526
    Likes Received:
    0
    Trophy Points:
    30
    i tried many synaptic drivers ...unfortunately nothing work
    i've searched looooooooooooooooooooooong time !!!!!!!!!!!!!
     
    icehell, Jul 16, 2009
    #10
  11. theriko

    theriko Ronin

    Reputations:
    1,303
    Messages:
    2,923
    Likes Received:
    4
    Trophy Points:
    56
    you have to run it as admin the first time, then it runs fine at normal level after that
     
    theriko, Jul 16, 2009
    #11
  12. smood

    smood Notebook Evangelist

    Reputations:
    59
    Messages:
    685
    Likes Received:
    0
    Trophy Points:
    30
    Nah I tried run as administrator and I still get the classID error.

    Also sager synaptics driver doesn't seem to work. Is there something you have to do after you install it and restart?
     
    smood, Jul 16, 2009
    #12
  13. theriko

    theriko Ronin

    Reputations:
    1,303
    Messages:
    2,923
    Likes Received:
    4
    Trophy Points:
    56
    nope, try this driver - works for me.

    Uninstall old syn driver, restart. Install 13.0.4.0, restart. Run 2fingerscroll as admin, restart. Run 2fingerscroll normally and set it up to run at startup.
     
    theriko, Jul 16, 2009
    #13
  14. smood

    smood Notebook Evangelist

    Reputations:
    59
    Messages:
    685
    Likes Received:
    0
    Trophy Points:
    30
    I assume you run Vista x64? Btw. thanks! I will try it out!!
     
    smood, Jul 16, 2009
    #14
  15. theriko

    theriko Ronin

    Reputations:
    1,303
    Messages:
    2,923
    Likes Received:
    4
    Trophy Points:
    56
    Win7 x64 ;)
     
    theriko, Jul 16, 2009
    #15
  16. icehell

    icehell Notebook Evangelist

    Reputations:
    190
    Messages:
    526
    Likes Received:
    0
    Trophy Points:
    30
    Didn't work on my compal jhl90/W7 x64 even with synaptic ps/2 port compatible touchpad!!!!!!!!!!

    no scrolling!!!!!!!
    m
     
    icehell, Jul 17, 2009
    #16
  17. sohail99

    sohail99 Notebook Consultant

    Reputations:
    64
    Messages:
    294
    Likes Received:
    0
    Trophy Points:
    30
    Odd! It works on my NP5793 perfectly!!(dloaded from the synaptics website)

    Both horizontal and vertical scroll work perfectly.

    btw I'm on Vista Ultimate x64 SP2! :)
     
    sohail99, Jul 17, 2009
    #17
  18. smood

    smood Notebook Evangelist

    Reputations:
    59
    Messages:
    685
    Likes Received:
    0
    Trophy Points:
    30
    Theres a service pack 2 for win vista?

    Oh and btw. If sohail is correct this destroys all of your theories about the 5793 touchpad being incapable of the gestures.
     
    smood, Jul 18, 2009
    #18
  19. theriko

    theriko Ronin

    Reputations:
    1,303
    Messages:
    2,923
    Likes Received:
    4
    Trophy Points:
    56
    like I said, I have 2 finger scroll and 2/3 finger taps working...
     
    theriko, Jul 18, 2009
    #19