The 675m Nvidia Device cannot be ejected or removed error

Hi all, Wanted to to come here in hopes for a solution or information regarding this problem. Basically this bug came out in november 2015. It was hotfixed by nvidia but it still goes on for a lot of people via this thread: https://forums.geforce.com/default/...ot-removable-and-cannot-be-ejected-or-unpl/1/

I have tried all the solutions in that thread. I have tried running the specific manufacturer drivers and it still occurs as well as 10+ different drivers. The only small grace I can get is if I run MSI afterburner and underclock the cards performance to 540 mhz. It still occurs just not as frequently.

I'd like to see if anyone here has a solution to this. My sager is model p150 em
windows 7 64 bit
I7 2670 qm i think??
Samsung SSD 500gb
nvidia 675m
8 GB RAM

Thanks

 

Sorry to say it all sounds more like the card is having hiccups under load, rather than being a specific driver issue. Temperatures ok, presumably? Also make certain the adapter is still up to par; try a different one or monitor draw with a kill-a-watt thingy and pen down at what watt value it disconnects.

The ' remove, clean and re-seat' suggestion isn't a bad idea, either. Power connector on the mxm is rather large and could well have some connection, but not a full one, so it'd only crap out when pushed.

There's also one conspiracy-level possibility related to drivers, if you're so inclined; nvidia flashed the vbios of all EOL cards along with the driver update and purposely messed with it in order to 'encourage' people to buy new cards and/or systems. Might check for that by dumping the current vbios and compare it with the stock versions. The 'c ustom install, remove all but Driver and PhysX' solution can a have a similar origin, if one of the superfluous fluff they install is designed to cripple older cards.

We must not forget; this is Nvidia ...

 

Thanks for the reply. After I made this post I did more research. The temperature is very high it runs at around 97 degrees. I read somewhere on another forum that that model of card is sustainable up to 115 but I still think the temperature could be a factor in that it could trigger a shut down to prevent damage.

It was cleaned and re-seated rather recently actually less than a month ago I brought it in to a shop and the guy said that he cleaned it out and that it wasn't seated properly prior and fixed it [the problem has been ongoing for a year now off and on]

In regards to what I haven't tried: The power adaptor for the laptop charge you mean? Or do you mean monitor that with the card itself under the CPUID?

hmmmm interesting conspiracy haha What driver would you recommend then that I seek out for that model? I have tried various ones including the ones on manufacturer site and the problem still avails. See I read alot of stuff about trying to change stuff in BIOS but in whatever bios I have there's almost no option to change anything when I go in there. I also don't want to risk bricking it ether. unless having good guidance here first

 

Make sure to repaste before anything else; 97°C is way too much . At 100°C it'll auto-shutdown to protect the card at any rate (the value is set in the ec) and the value you see on screen is only a snapshot of dozens of values sent to the firmware. One of those can peak at 100°C and you wouldn't even see it, unless you'd run a log with high interval rate.

Have some serious doubts about that shop, btw. If it needs a repaste after merely a month that is not a good indication ... maybe they used pads (or toothpaste). Please, please; make a photo. A lot of people will be interested to see such a terrible paste job .

 

Great! Okay it seems I have solved the ever mysterious problem then. I will give the technician **** then I still technically have a 30 day warranty with whatever work they did so I will give them a stern boot to the leg

ALSO I read on a similar xotic pc thread problem about temperatures and the sager technicians said to underclock it by 100 mhz or something and overclock the fan by 200%??....but the max i can set the fan to is 100% on Afterburner

 

An underclock shouldn't be necessary; this system can easily keep a 100W card running within specs ( provided it has a good paste job, that is). After all, this is a Clevo, not some sleek ultrabook ...

Overclock a fan? Well ... you could replace it with a better model, but Clevo usually already deploys the heaviest they can find on their gaming systems (even if a little loud). Only alternative would be a 12V fan, but that is a serious undertaking.

One thing you can do is to hit Fn+1 (not F1), that will force 100% full time. It's actually even a little faster than the normal high-temp maximum. If you'd leave it at that then perhaps it might just be sufficient to keep it in the low 90s.

 

The 675M can run quite hot, but a proper paste job should run it lower that unless the heatsink is not functioning correctly (one of the heatpipes breaking).

 

so Fn and 1 at the same time? or fn,+,1 or actually fn and 1 haha also when do I do that? Just anytime its in windows??

Is there a way to install another heatsink?? Or is that kinda impossible at this point, Paste job sounds important though for sure, how many degrees will that reduce it by you think? How often would I need to keep applying it? Do I just apply it to the heatsink?

interesting

 

Hold Fn and press the "1" key once. You'll hear it if it worked. You should also be able do this immediately after POST rather than waiting for Windows to load.

 

Oh my goodness you're inquisitive. That's good!

There's only one heatsink. You can replace it, but not change/upgrade it. How much thermal paste will help is totally subjective. How often? A good paste will last awhile, usually at least a year (research "pump out" effect of the compound(s) you're considering). And no, you apply it to the IHS of the chip, then place the heatsink over it.

 

Okay so holding FN then pressing the 1 key once brings up libraries which is pinned on my taskbar. I tried the same with 2 instead and it opened firefox which was 2 on my pinbar. I didn't try it during the post boot up screen though. Is that when I should do it? Or perhaps it's the wrong command?

lol gotta start somewhere

IHS of the chip eh? I will have to look into that

 

Are you using the 1/! key on the main keyboard or the 1/End key on the NumPad? It's the 1/! key that should do it.

 

Tried both don't hear any audible difference.

 

Launch your control center software and you should be able to select maximum fans there.

 

No option to, only displays power status, brightness, volume, sleep button, display switch, time zone, desktop, backlight, touchpad, camera, wireless

Also due to request of asking for pictures...here they are!

 

Are you running Linux? Yeah, try FN and 1 during startup, before your OS loads.

The square/rectangular silver piece. You'll see it once the copper heatsink is taken off.

 

Tried it during startup. No dice. Damn, looks like my pics won't be any good then since they can't see the paste job :/

 

How long ago was the paste job?

 

Unsure if there was one. I brought it into the shop because it was making BIOS sounding beeps when entering windows, apparently my GPU wasn't seated properly and they fixed that. I had to run out of town though to work for 20 days so yeah

 

Check that the fans/fan cables are fully seated as well, and make sure nothing got between the fan housing and heatsink assembly. If it was that recent and its already having heat issues both of those are possible reasons.

 

Okay guys, I found a possible solution for temperatures with this card.....only problem though is I can't seem to find said setting in the nvdia control panel

https://forums.thesecretworld.com/showthread.php?49707-Tip-for-reducing-GPU-heat-(for-NVIDIA)

When I click on vertical Sync the only options I have are

On
Off
Use the 3d application setting

 

Right, that's all there is in the NVidia Control Panel for your card.

Some games will allow you to adjust the in-game FPS, but not many. Alternatively, you can lower graphics settings to reduce stress on the card and bring down the temps.

 

Appears this might not be a temperature issue anymore....although obviously with my laptop temperatures are a problem this error just happened again right when launching a game and it was only at 76 degrees celsius.

It just happened to me when launching a game and I checked the temperature in afterburner before it happened and it was about 76 degrees celsius so not enough of a problem....the curious thing when I did check that though was all the values went to 0 after...and when that happens the card actually dissapears in the device manager...

The only way I know this was I got this error when playing another game dxgi_error_device_removed only when that happened it didn't go all beepy and crazy. but it DID show it as removed under the device manager with this error...which is basically the exact same thing that's happening here so they must be linked somehow with a registry error with directx

 

Alright definitely confirmed, it happened again at 88 Degrees celsius...not really enough to warrant it...I do agree though that the temperature is problematic...but as it just got proven it must be something else registry or direct x related....anyone have any ideas?

 

Alright guys, I am honestly stumped! I sent it back to that tech place and he did lots of stuff and it still wouldn't shut down. He ran a bunch of tests for over 24 hours and it didnt shut down. He did paste it originally when I brought it in. He tried running windows repair, nothing still happened. One person claimed success in that thread I posted prior that reinstalling windows helped which may have taken away some faulty registry errors.

So I did all that and it's STILL happening....and it's NOT the temperatures this time at all. [I also figured out how to do that FN + 1 thing, for some reason my function and windows key were switched around] so my fans have been maxed and it's happened twice now both times the temperatures were in the mid 70s range.

I'm thinking the culprit has to do with nvlddmkm.sys in the way their drivers are set up, OR my graphics card is faulty....I REALLY wanna do everything I can so that I don't have to spend money on a new one if it is indeed not faulty!!...looking for more help or suggestions please and thank you