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    There is a driver/w10 update that makes my P771zm crash constantly

    Discussion in 'Sager and Clevo' started by fullyZ, Oct 19, 2019.

  1. fullyZ

    fullyZ Notebook Enthusiast

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    As the title says i've tried with the latest usb media creator toolkit and there seems to be something (just speculations) like a driver or an update that makes my laptop crash badly. It basically starts to beep (sometimes not even that) after an apparently random time and then it reboots/turn off.

    I've tried ubuntu and it stayed up and running for 3-4 hours of stress tests.
    I'm now running a W10 build 1703 of September 2018 and it seems stable.
    I've yet to connect it to the internet but i already disabled driver updates from windows and also stopped Windows Update service.

    I've check windows events listener but there is just a Kernel-Power saying it reboots unexpectly without any kind of log.

    Can anyone suggest me a line of action? Have u ever heard of something like this?
     
    Last edited: Oct 19, 2019
    fullyZ, Oct 19, 2019
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Usually beeps relate to an EC panic and then shut off after 30 seconds.
     
    Meaker@Sager, Oct 19, 2019
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  3. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Download Who Crashed and see if you find something in the log, then google it.
     
    Papusan, Oct 20, 2019
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  4. fullyZ

    fullyZ Notebook Enthusiast

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    Yes it might be that, but why not on Ubuntu or W10 1703?

    I'll try ty.
     
    fullyZ, Oct 20, 2019
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  5. fullyZ

    fullyZ Notebook Enthusiast

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    When i turn on the keyboard light everything goes panic apparently.
    If i keep it off, nothing happens.
    That sure is strange!
     
    fullyZ, Nov 1, 2019
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    So that explains windows being the source due to the control software not working in another OS.

    You could double check the cables are seated correctly.
     
    Meaker@Sager, Nov 1, 2019
    #6