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    Top case for M57xRU/M57xT

    Discussion in 'Sager and Clevo' started by Blacky, Dec 19, 2016.

  1. Blacky

    Blacky Notebook Prophet

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    Hello,

    Looks like my laptop's second chassis is about to crack as well.
    For some reason (probably poor design) the rods that hold the hinges in place keep breaking and eventually the entire upper part of the chassis starts to crack.

    If anyone here has the top case part for M570TU or M570RU, please let me know. I need a new one to keep my laptop mobile.

    Thank you!
     
  2. Prostar Computer

    Prostar Computer Company Representative

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    I don't know this to be a common occurrence on this model.

    Have you checked the NBR Marketplace too?
     
  3. Blacky

    Blacky Notebook Prophet

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    I did and I will post there as well, but I doubt anyone has the model. I was hoping that maybe some Clevo resellers have some spare parts laying around.
    I was able to source a top case before from laptop dismemberments shops but none have them anymore.
     
  4. Prostar Computer

    Prostar Computer Company Representative

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    Yeah, I would love to help you with this if we had the part. Alas, we only service systems that came from us originally.

    You might have some luck with eBay also, but it's just as hit or miss as anywhere else, especially on a system this old.
     
  5. Blacky

    Blacky Notebook Prophet

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    I have tried eBay and local shops, nothing... I would be so sad to see this machine become unusable. On December 1st it has been 8 years since I got it.
     
  6. Eurocom Support

    Eurocom Support Company Representative

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    We have good stock of parts for this model so please check with [email protected]
     
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  7. Blacky

    Blacky Notebook Prophet

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    Thank you. I have sent an email to the above mentioned address.
     
  8. Blacky

    Blacky Notebook Prophet

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    Haven't heard anything from Eurocom. The crack is getting bigger everyday, soon the hinge will come loose from the bottom chassis.
     
  9. Blacky

    Blacky Notebook Prophet

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    I managed to order the parts from these guys:
    https://shop.mcccomputers.com/content/11-contact-us

    They charged my debit card, then sent me an email to contact them. I've been trying to do so for over a month. No one answers via email, phone, anything.
    I am not sure what to do...
     
  10. Eurocom Support

    Eurocom Support Company Representative

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    This is what happens when you are buying from strangers - they gladly take your money and in return you get nothing.
     
  11. Blacky

    Blacky Notebook Prophet

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    I did email you, but I never got a reply from you guys.
     
  12. Eurocom Support

    Eurocom Support Company Representative

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    Weird - we always reply to emails. Can you re-email to [email protected]
     
  13. Blacky

    Blacky Notebook Prophet

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    I just resent my email. Hoping for the best.
     
  14. XMG

    XMG Company Representative

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    If you're ever unsure and aren't getting any reply then contact your card company - they'll advise you best!

    If I remember correctly you are in the UK, if so then just drop the UK Clevo Service Center a call or email: http://www.clevo.com.tw/clevo_contact.asp?lang=en . The service centers supply all direct Clevo customers with parts when required but they will also do repairs for Clevo customers and end user customers - plus the UK office has no issue in selling parts to lapotps owners of course :)
     
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  15. TomJGX

    TomJGX I HATE BGA!

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    Should have used a credit card... Would have been safer and you'd be protected!