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    Touchpad drift on click

    Discussion in 'Sager and Clevo' started by objecttothis, Oct 19, 2014.

  1. objecttothis

    objecttothis Notebook Consultant

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    OK, here we go:

    Sager NP7338 (W230SS)
    Synaptics Touchpad Driver 18.0.5
    Synaptics Scrybe 1.6.5.0
    Windows 8.1 Pro with all updates performed.

    This is a fresh install and I've had the system for a couple of weeks. Let's say there is a link that I want to click. Using the touchpad I navigate with a single finger on my right hand to the link and then click the left touchpad button (not tap the touchpad) with my finger remaining down. The result is 50-70% of the time the cursor begins to drift about 1/2" per second and it doesn't register the click on the link. The drift continues until I lift my finger; very annoying.

    Yes, I know that if I lift my finger and click that it will work but I shouldn't have to. Since I already know of several workarounds (tapping, lifting the finger, etc) please don't post workarounds.
     
  2. Prostar Computer

    Prostar Computer Company Representative

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    Your touchpad driver looks up to date. Are you certain your button-finger is not gracing the trackpad in the slightest? When the pad senses two fingers, it will cause the cursor to move or jump.

    If it's not per accident, it could be the circuit board underneath is positioned incorrectly, or faulty, etc.
     
  3. objecttothis

    objecttothis Notebook Consultant

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    Unless the touchpad buttons have sensors in them (think MacBook touchpad) then no, I'm careful to not graze the touchpad. Hardware hasn't been ruled out for sure but this feels like a driver/setting problem since everything else about the touchpad seems to be functioning fine. I just haven't been able to find a setting that enables a "feature" that does this. If it is a feature then Synaptics needs to get out of the touchpad business.
     
  4. Prostar Computer

    Prostar Computer Company Representative

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    I haven't noticed that egregious of a drift when applying likewise practice. You should have a Synaptics control center in the mouse properties that you can fiddle with (if you haven't already), or you can access the same program settings from the system tray icon, if the icon isn't hidden/disabled.

    It sounds like a buggy trackpad board to me, but hopefully it's not any idiosyncrasy of the hardware.
     
  5. Prema

    Prema Your Freedom, Your Choice

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    Had similar "funny stuff" on many systems. All touch-pads that I have had just fixed themselves over some real use.
    Massage the touch pad with a bit of pressure. They are "glued" from factory, this can cause some out-of-the-box uneven pressure in certain regions.
    Also as PS said, use the drivers "Sensitivity" settings for fine tuning.
     
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  6. objecttothis

    objecttothis Notebook Consultant

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    Thanks for the input. Since my original post I upgraded the touchpad driver (18.1.7.8). I can't seem to find a newer version of the Synaptics Gesture Suite. I also fiddled with some of the settings. I disabled some things like edge motion. The problem seems to have gone away. I know that doesn't narrow things down because it could have been caused by needing to be broken in as Prema put it, driver updates or settings in SGS.