Trackpad dead

The trackpad on my new p753DM-gs is not responding. Nada. I plugged in a usb mouse so I could troubleshoot the problem, and here is what I have done so far.

• Looked in device manager. Under mouses and pointing devices only the usb mouse shows up.
• I uninstalled the driver and reinstalled one fresh from CLEVO.
  
• I noticed that what I think is the trackpad exe keeps starting then disappearing from task manager. I took a screenshot when it was up for like a quarter second before it disappeared. Shown in the image below. Note it is kinda shadow highlighted?
• Every time I restarted my computer through all this I noticed that Windows 7 comes up with this "Waiting for program to close" screen but no program is listed. Also, it only flashes for a split second.
  
  

Any advice? This is unacceptable for a $3500 machine! Thanks

 

Nobody has experienced this before? This morning, the trackpad works again. WTF?

 

Well, in my experience with laptops, if the issue is software, it'll go away after a reboot or driver un/reinstall.
If its hardware, here are the most likely 3 possibilities:
1. You have bad luck, trackpad crapped out by itself.
2. Shock/ vibrations/ going in and out of bags knocked the ribbon cable out of position. If you moved the notebook again, and it works, that'd be it.
3. Water/ moisture damage, you'll be surprised at this one. You don't even have to splash it with water to cause this. I've seen track pads die from sweaty palms before. If it dried out and didn't fry anything, it'll work (I'd probably clean it afterwards though, to prevent corrosion damage).

Cheers!

 

Did you try pressing Fn+F1 ?