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    Try to fix stuck pixel or return Sager?

    Discussion in 'Sager and Clevo' started by Shamrock10, Dec 19, 2011.

  1. Shamrock10

    Shamrock10 Notebook Enthusiast

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    Just got my Sager 8170 from XoticPC. Nice laptop except for the keyboard, which kinda sucks. (More on that in a review when I get my pixel issue resolved.)

    Anyway... while running a test for dead/stuck pixels, I found one on the center right side of the screen. It's a single pixel that shows up white on a black or blue screen. It doesn't show up on white, green, or red screens. I understand that it's a "stuck" and not a "dead" pixel.

    Fortunately, I did purchase the Sager "zero dead pixel" 30-day option for $75. They'll consider the unit DOA and replace it and cover the shipping both ways within 30 days of receiving the laptop.

    My question: Should I try to "fix" the stuck pixel with something like JScreenFix, or is it best to just send the laptop back for replacement?

    Sending it back will mean waiting (obviously) for a replacement, which sucks. But, I'm willing to do it if the screen will be PERFECT when I get it back. I assume if I get it back and there is another dead pixel, I can send it back again, right?
     
    Shamrock10, Dec 19, 2011
    #1
  2. Religion

    Religion Notebook Consultant

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    why try to fix something when you paid $75 so you didn't have to try?
     
    Religion, Dec 19, 2011
    #2
  3. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    Anthony@MALIBAL, Dec 19, 2011
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  4. J.P.@XoticPC

    J.P.@XoticPC Company Representative

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    Hey, sorry to hear about the dead pixel :(

    Feel free to PM me if you need instructions on how to set up the RMA, we'll get that taken care of for you. :)
     
    J.P.@XoticPC, Dec 19, 2011
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  5. aduy

    aduy Keeping it cool since 93'

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    i had a stuck pixel and i sort of forgot about it. I just checked and its no longer there... forgetfulness FTW!
     
    aduy, Dec 19, 2011
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  6. Chango99

    Chango99 Derp

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    I'd try to fix it myself first, but that's because I hate having something then having it stripped away from me and having to wait for it again :(
     
    Chango99, Dec 19, 2011
    #6
  7. HeavenCry

    HeavenCry Notebook Virtuoso

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    I massaged a stuck pixel out of my D900F back in the day, if you want to keep it its worth a try.
     
    HeavenCry, Dec 20, 2011
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