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    Turbo Memory Problem in NP8660

    Discussion in 'Sager and Clevo' started by Legacy40k, Aug 21, 2008.

  1. Legacy40k

    Legacy40k Notebook Consultant

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    Here's the problem and what I did.

    At first I was able to add things to the Robson turbo memory control center fine... then it stopped working, it wouldn't respond to windows when I tried to open it from the system tray or the desktop icon. I restarted the computer a couple times to see if that would help. No luck.

    So I went to the Intel website and installed the most up to date drivers. The installation went fine, but now I have no control center to actually use the turbo memory.

    I have the "Intel Turbo Memory Console" but you can't do anything from there. It does however say "Windows Ready Boost* Disabled" Which shouldn't be.

    So the question is.. how do I get the Ready Boost enabled and how do I get the robson control center back.



    I did try reinstalling from the disk as well, it did the exact same thing.
     
  2. youdontneedtoknow

    youdontneedtoknow Notebook Evangelist

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  3. Legacy40k

    Legacy40k Notebook Consultant

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    Unfortunatly I followed the steps on the link you sent me, however I can't find Readyboost anywhere in Vista to try and use it to find the turbo memory.
     
  4. youdontneedtoknow

    youdontneedtoknow Notebook Evangelist

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    I think you should contact your reseller and get support from them from this point.
     
  5. Legacy40k

    Legacy40k Notebook Consultant

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    I've tried contacting Xotic PC already.. I tried their online chat.. after about an hour waiting I gave up and E-mailed them about 3 hours ago.. no luck yet though.
     
  6. Justin@XoticPC

    Justin@XoticPC Company Representative

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    Legacy, I recommend calling our 24/7 Support. With the vast amount of people checking order status our Live Chat quickly gets tied up. However our 24/7 Telephone Support is available and ready to help around the clock. :)
     
  7. dlcartin

    dlcartin Notebook Guru

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  8. ech230

    ech230 Notebook Enthusiast

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    dlcartin, what if you don't see the user pinning gui. I only have the turbo memory console installed. I sorta wondered for a while where the "user pinning" stuff was. Any ideas?
     
  9. Legacy40k

    Legacy40k Notebook Consultant

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    That's the same problem as me. I have the console installed fine.. but I don't have the Dashboard for pinning files.

    The good news however is that the windows ready boost is not active on my system.. but I still don't have the dashboard back to pin programs to.

    I did speak to Xotic tech support. they gave me a driver link to download (as far as I can tell it's the same as I had already) but now the readyboost is active. The guy at Xotic said the file would have the dashboard in it.. but when it started installing it said it was just installing the Matrix Storage Manager and Turbo Memory Console. It said nothing about the the dashboard.

    Maybe the dashboard is a separate install file that nobody seems to have?
     
  10. link1313

    link1313 Notebook Virtuoso

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    I recommend calling your customer support as well. Eurocom encountered errors with the turbo memory BEFORE shipping.
     
  11. Legacy40k

    Legacy40k Notebook Consultant

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    I'm not convinced yet that it's a hardware problem.... I think it's software...at this point I think it's as simple as the dashboard install file not being part of the driver download and nobody knowing it.
     
  12. ech230

    ech230 Notebook Enthusiast

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    yeah it would seem to be software related. Perhaps intel just hasn't figured out all the bugs yet. Because the turbo memory seems to be working.
     
  13. Tenchi

    Tenchi Notebook Geek

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    Here is what i got from Sager

    if you have the 4GB module pinning dashboard is installed and enabled by default

    if you have the 2GB module readyboost is by default, to install the pinning dashboard

    make sure turbo memory driver and intel matrix driver is uninstalled from add / remove programs

    reboot

    use the search / run bar and go to the location of intel turbo memory setup file 1.7.0.1029 and install with the "-UP" command (x:\path to file\invm_enu.exe -UP) this will correctly install the pinning dashboard.

    if you run into where the dash board would not corretly load, program already pinned will still work but you can't add / remove apps.

    go to c:\program files (x86) for 64bit version of vista c:\progra files\intel\intel matrix\pinningui\ and delete all the .xml files

    reboot

    load dashboard, it'll be fresh again and you can now repin everything.

    they have filed this issue with intel, it is now in intel's hands to prevent this from happening again.
     
  14. Legacy40k

    Legacy40k Notebook Consultant

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    Great! Glad I'm not just stupid and can't make it work.

    I'll try that out and see if it works and I'll report my results.


    There is a 4 gig turbo memory module? I have the 2gig.

    I'm not entirely sure what you mean by
     
  15. Tenchi

    Tenchi Notebook Geek

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    to make things easy

    copy the file to c:\turbo\

    so now you should have the file invm_enu.exe in the turbo folder

    now make sure that the already installed matrix and turbo memory driver is uninstalled and reboot

    after it return to windows from the reboot press the vista button (start) in the space that says start search

    type in the following

    c:\turbo\invm_eng.exe -UP

    and press enter

    this will force pinning dashboard is installed for the 2GB module
     
  16. Legacy40k

    Legacy40k Notebook Consultant

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    IT WORKED!!!!

    +Rep for you! and somebody should copy the info you added in and sticky it because I'm sure there are other people effected that don't even know they should have the dashboard.
     
  17. metromike

    metromike Notebook Consultant

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    Do programs open noticeably faster when pinned?
     
  18. Legacy40k

    Legacy40k Notebook Consultant

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    I'm not sure if what I did works really.. but I put all the programs that run in the system tray into the dashboard hoping that it will make windows boot faster, but I'm not sure if that actually works.
     
  19. metromike

    metromike Notebook Consultant

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    Good idea. Timing your restarts would probably help figure out if that worked.
     
  20. SplinteredVision

    SplinteredVision Notebook Consultant

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    4gb? since when was that added to the customization list? I'd like to know the performance difference between the two.
     
  21. Legacy40k

    Legacy40k Notebook Consultant

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    Another note on the problem. The dashboard in the system tray says only 12% of the turbo memory is being used, regardless of how much is full.

    I still have to delete those files mentioned above whenever I want to make changes to it, which sucks, but at least it works, even if I can't easily change the pinned programs. I hope Intel fixes this soon.

    As a side note... I just pinned Photoshop to the Turbo Memory... Anybody who has used photoshop before knows it normally takes a little bit to load... Now: About 1-2 seconds.
     
  22. metromike

    metromike Notebook Consultant

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    Haha... that's awesome! Hopefully it will help to convince some non-believers that it truly is helpful and not just useless if you have 4 GB of RAM.
     
  23. Deathwinger

    Deathwinger Notebook Virtuoso

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    Wow, nice, ultimate laptop for sure.

    Glad I'm getting the turbo memory.
     
  24. zfactor

    zfactor Mastershake

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    anyone know if the new modules work on the older platform and not just centrino 2??
     
  25. youdontneedtoknow

    youdontneedtoknow Notebook Evangelist

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    Anyone know where can I buy the Turbo Memory on myself? Mine NP8660 already shipped without the Turbo memory...
     
  26. JagerQ

    JagerQ Notebook Consultant

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    There's some at lagoom.com search for Intel Turbo Memory
     
  27. Heliosvector

    Heliosvector Notebook Deity

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    your reseller may sell it to you seperately?
     
  28. JagerQ

    JagerQ Notebook Consultant

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    So there's actually a lot of vendors if you use froogle and search for Intel Turbo Memory
     
  29. youdontneedtoknow

    youdontneedtoknow Notebook Evangelist

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    Thanks a lot! for the link :)
     
  30. sphinx454

    sphinx454 Notebook Guru

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    I have the answer to this problem! It is an issue the driver has on install. I had the same issue where I could not get the turbo memory dashboard.
    i posted a thread explaining a fix. I think that it will greatly help anybody with turbo memory dashboard problems.
    http://forum.notebookreview.com/showthread.php?t=289951
     
  31. eleron911

    eleron911 HighSpeedFreak

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    As far as I know,it should work on any Intel Centrino or Centrino2 platform...
     
  32. hamletv

    hamletv Newbie

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    Hey guys,

    I get an error about a generic exception being thrown while looking for applications and no applications show up on the pinning dashboard.

    Any ideas?

    Thanks.