I ordered a Sager 9262 last week from Discountlaptops and had the shipping terms--UPS Next day Air. I got the tracking number last night. It shows that at 4:40 on Feb 12th there was a pickup scan in Baldwin Park CA (being shipped to NC). Well it doesnt look like I will receive the laptop today. Shouldn't have I received it today since they picked it up yesterday and I had it shipped next day air? I spent a lot of money to get it shipped next day and now it seems like it will be two days before I get it. Has anybody run into this before? Thanks for your help.
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It may have been delayed due to weather. A huge storm just swept through the midwest and in to the northeast.
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use the tracking number on UPS.com if its delayed for weather they sometimes list that in the notes
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I've had that happen to me a lot. So now I never choose next day. 2nd day... 1 more day won't kill me.
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Call up UPS (1-800-PICK-UPS) and ask why it was delayed. If the delay was NOT weather-related, you can file a claim (or, rather, the seller can) and get some money back. If the company you bought it from is "good", they should pass most/all of those savings back to you.
Regards,
z. -
If you pay for Next Day Air, and the item fails and the seller receives credit for you, they don't have much of a choice but to pass it on to you. If they don't, just dispute that amount with the CC company.
UPS Next day Air and Sager 9262
Discussion in 'Sager and Clevo' started by skidmarks, Feb 13, 2008.