The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    USB 3.0 problem (np-8130)

    Discussion in 'Sager and Clevo' started by badaboom21, Jun 2, 2011.

  1. badaboom21

    badaboom21 Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    I bought new external hard drive (Seagate 1tb GoFlex with usb 3.0). I installed the drivers that came with my laptop that had something to do with usb 3.0. However, when I plug it in the 3.0 ports the drive's lights turn on as if it were connected but it won't show up as connected. If I plug it into the usb 2.0 it works perfectly. I've already tested the hard drive and it is functioning properly. Any help on this?
     
    badaboom21, Jun 2, 2011
    #1
  2. psun786

    psun786 Notebook Evangelist

    Reputations:
    83
    Messages:
    301
    Likes Received:
    0
    Trophy Points:
    30
    There is a USB 3.0 driver inside the driver DVD Sager provided. Did you install that driver?
     
    psun786, Jun 2, 2011
    #2
  3. badaboom21

    badaboom21 Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    I did, but it still won't work. The first time I plugged it in the 3.0 it didnt work, then I tried the 2.0 and afterwards it worked once in the 3.0 but now it won't work.
     
    badaboom21, Jun 2, 2011
    #3
  4. Atmosk

    Atmosk Notebook Evangelist

    Reputations:
    333
    Messages:
    392
    Likes Received:
    0
    Trophy Points:
    30
    Try the latest driver from the Clevo drivers link in my signature, if it's still not working try disabling power management from the 3.0 host controller utility or updating the firmware for it: Here

    I have the firmware update and the latest driver, my 3.0 ports work great since.
     
    Atmosk, Jun 2, 2011
    #4
  5. badaboom21

    badaboom21 Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Thanks! I'm gonna try that
     
    badaboom21, Jun 2, 2011
    #5
  6. City.

    City. Notebook Evangelist

    Reputations:
    132
    Messages:
    461
    Likes Received:
    0
    Trophy Points:
    30
    Just to note it also depends on the RPM of the hard drive within the external hard driver... If its of a low rpm (such as 5400 as most externals are) it won't be able to achieve the speed of 3.0 USB.
     
    City., Jun 2, 2011
    #6
  7. Atmosk

    Atmosk Notebook Evangelist

    Reputations:
    333
    Messages:
    392
    Likes Received:
    0
    Trophy Points:
    30
    Thats a throughput issue, the issue badaboom21 is having is entirely the controller shutting off the port, it was a very common issue people had before the last driver updates, before that people were having to turn off power management on the controller to keep it on, it also wasn't limited to 3.0 devices either and would turn off with any usb device connected to the 3.0 ports.

    Also the RPM of the drive is not going to be that big of factor here, you can already bottleneck a 5400rpm drive on usb 2.0, you'll still see a significant speed increase on 3.0 using a 3.0 capable external, remember that the higher rpm speeds up the seeking on the drive and only minimally correlates to raw data transfer speeds because of that, IE a more fragmented file will move slower because the seek is taking longer on a lower rpm drive.
     
    Atmosk, Jun 2, 2011
    #7