Alright I'm not really too big on posting or asking for help but I've had my p370em little over a year now and I absolutely love it.
Since buying an Astro A50 Headset close to 6 months ago I've been having my sound go out in the headset and it makes the USB disconnect reconnect sound. The sound will come back for my music but majority of my games the sound will be permanently gone until I restart the game. This happens about every 10-15 minutes and has been a huge headache for me. The only thing I could come up with is that my USBs are drawing too much power from having too many things plugged into them. I've tried updating and downgrading multiple drivers to try and find the problem but am unable to.
Currently I have a USB hard drive, Astro A50 and Razer Naga plugged into my USB's with one USB slot free.
Any ideas would be appreciated. Thank you.
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Support.3@XOTIC PC Company Representative
When you try it with just the head set plugged in and everything else unplugged what happens?
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Download and run this program OP: USBLogView - Records the details of any USB device that is plugged or unplugged into your system
Keep it running and when the D/C sound appears, look at what's disconnecting and reconnecting. Astro A50s should not be drawing THAT much power. Also, you should have a "powered" USB port which you could try plugging it into. And the A50 headset on wireless should pull minimal power as well; how has that been working? I suggest checking around and seeing how things work; maybe put it in another PC and see if it does the same thing or something. I have had Logitech G930s, Razer Deathadder, 1TB external HDD, Xbox 360 controller and Xbox 1 controller ALL plugged in at once without fail on my system... ON BATTERY. Your single headset should not be drawing too much power. -
Same would be if they have internal driver support that filters sound and applies various magical 'foo' to achieve artificial 7.1 sound or others. That takes a bit more draw.
So yea, I'd do what the other poster suggested. Try plugging this bad boy into the eSATA/USB3 port as it's a powered port. -
If the powered port doesn't work for him, I think his A50s are simply defective; unless he can make them work in other PCs.
USB disconnect reconnect sounds. Too much power being drawn?
Discussion in 'Sager and Clevo' started by f3arxninja, Sep 5, 2014.