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    Unknown black screen when stressing the GPU (P775/DM3)

    Discussion in 'Sager and Clevo' started by EKcore, May 31, 2017.

  1. EKcore

    EKcore Notebook Enthusiast

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    This all started with the creators update. For a while I was getting nvlddmkm stopped responding and has successfully recovered now after a complete Windows re-install from a thumb drive I get no warnings or Errors. I have tried every new Nvidia driver with no success, I have contacted Nvidia and Microsoft support with no solution. I have gotten an updated BIOS from http://forum.notebookreview.com/members/eurocom-support.681497/ and still black screen either after 3 - 5 mins of gaming to instantaneous after opening a game. I just ran the Super position benchmark was getting 11FPS for about 1 min into it and then black screen and then the Fan profile goes to max.


    Specs

    Motherboard:
    CPU Type QuadCore Intel Core i7-6700K, 4200 MHz (42 x 100)
    Motherboard Name Eurocom Sky X7E2G
    Motherboard Chipset Intel Sunrise Point Z170, Intel Skylake-S
    System Memory 16gb
    DIMM2: G Skill RipjawsV F4-3000C16-16GRS
    BIOS Type AMI (02/13/2017)

    Display:
    Video Adapter NVIDIA GeForce GTX 1070 (8 GB)
    Video Adapter NVIDIA GeForce GTX 1070 (8 GB)
    Video Adapter NVIDIA GeForce GTX 1070 (8 GB)
    Video Adapter NVIDIA GeForce GTX 1070 (8 GB)
    3D Accelerator nVIDIA GeForce GTX 1070
    Monitor AU Optronics B173QTN01.0 [17.3" LCD] (26001893869284)

    Multimedia:
    Audio Adapter nVIDIA HDMI/DP @ nVIDIA GP104 - High Definition Audio Controller
    Audio Adapter Realtek ALC899 @ Intel Sunrise Point PCH - High Definition Audio Controller

    Storage:
    IDE Controller Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller
    IDE Controller Realtek PCIE CardReader
    Storage Controller Microsoft Storage Spaces Controller
    Storage Controller Standard NVM Express Controller
    Disk Drive Crucial_CT750MX300SSD1 (750 GB, SATA-III)
    Disk Drive HGST HTS721010A9E630 (1 TB, 7200 RPM, SATA-III)
    Disk Drive Samsung SSD 950 PRO 512GB (512 GB, PCI-E 3.0 x4)
    SMART Hard Disks Status OK
     
    Last edited: Jun 1, 2017
  2. Stooj

    Stooj Notebook Deity

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    AFAIK, black screen with full fans and flashing status LED is an EC warning. It can be a number of things, but assuming you haven't done any crazy overclocking it's probably overheating.

    Try running GPU-Z or similar and keep an eye on temps.
     
  3. EKcore

    EKcore Notebook Enthusiast

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    Temps are below 70 when running benchmarks just can't finish a benchmark.
     
  4. Prostar Computer

    Prostar Computer Company Representative

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    Yes, it sounds like either a video card or main board failure. @EKcore
     
  5. EKcore

    EKcore Notebook Enthusiast

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    Ah crap