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    Various BSODs on no9150..help!

    Discussion in 'Sager and Clevo' started by N1kkon, May 16, 2013.

  1. N1kkon

    N1kkon Notebook Consultant

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    Hello guys, been a while. :hi2:
    I have had various various blue screens again as of late and was hoping some of you could give me some insight. I've lurked various other forum posts on different sites and have seen some different results
    First off, i will post what WhoCrashed told me last night. My specs are:

    np9150 - gtx 680m
    16GB RAM
    Windows 7 64 bit
    bigfoot network killer
    Realtek soundcard that came built in

    On Thu 5/16/2013 6:00:49 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051613-18688-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA800D4CF060, 0xFFFFF80000B9C3D8, 0xFFFFFA8012C6CE10)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Thu 5/16/2013 6:00:49 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA800D4CF060, 0xFFFFF80000B9C3D8, 0xFFFFFA8012C6CE10)
    Error: DRIVER_POWER_STATE_FAILURE
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    Both of those errors came from the exact same blue screen...I leave my laptop running on my night stand at night to fall asleep to music and i woke up and there was the blue screen. I leave the laptop elevated so I dont believe its a issue with obstructed fans or anything. I've also had games crashing all the time. This includes F.3.A.R. and L.A. Noire as the latest culprits. During LA Noire was peculiar because during a cut scene the audio slowed down and started skipping then the game froze ( i believe it might be because my gf unplugged the power cord behind me on accident and the gpu switched to the intel hd? no idea though....) This is rather frustrating because my buddies desktop that i built for him never crashes even during long gaming sessions and im the one who's computer has been crashing after an hour or so. Sometimes its just a "game.exe has stopped working unexpectedly " error....Can someone come up with some suggestions for me? I tested my RAM about a month ago using MEMtest and got several passes..Let me know if i need to provide anything else please!
     
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    when was the last time you cleaned the fans and vents out with compressed air?
    also do you monitor your temperatures and if so what are they for cpu and gpu
    if you have no idea download core temps and hwinfo64 for the cpu and gpuz and nvidia inspector for the graphics and post your temps for us. all the free software can be found in my sig below.
     
  3. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Found this based off a google search, seems to be pretty similar to what you're experiencing.

    SevenForums
     
  4. N1kkon

    N1kkon Notebook Consultant

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    cleaned out my fans a week ago so its not that. This is still a pretty laptop for me. Only a few months old. my cpu temp right now is 46c and my gpu is 54c. im not running anything other than chrome right now and steam ( no games open ), in game sometimes the gpu will reach around 80c, Im looking at that forum posted by Dekek now.
     
  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    those temps are fine.

    me go read Derek's post as well :)
     
  6. N1kkon

    N1kkon Notebook Consultant

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    just ran sfc /verifyonly. Didnt show any problems.... hmmm.
     
  7. Prostar Computer

    Prostar Computer Company Representative

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    If you like, I can cross reference your minidumps with the Windows Debug tool and see if it provides any other info. Often times when you get varying responses from BSOD messages, it's either driver conflict(s) or bad memory. Even though you tested your memory with MemTest, I've seen MemTest not pick up a bad module or bank from time to time.

    Feel free to upload your dump files as a .zip and I and others can take a look.
     
  8. N1kkon

    N1kkon Notebook Consultant

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    here you are :)
     

    Attached Files:

  9. Prostar Computer

    Prostar Computer Company Representative

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    I'm leaning towards faulty memory. Each dump I analyzed had a different error from one another, which often alludes to a memory chip being bad.

    First minidump showed the ntoskrnl.exe was at fault.
    Second dump was a result of bflwfx64.sys - which is the Bigfoot Killer driver.
    Third dump was related to dxgmms1.sys - which appears to be in relation to DirectX

    The inconsistency in the errors, to me, equals funny memory.
     
  10. N1kkon

    N1kkon Notebook Consultant

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    You really think so? the dates are a few days apart, but It's still a problem. Those are just the most recent minidump files i have. The others from the past are long gone.
    i find it weird that they all relate to something different. Sometimes, in games, the game will crash and the little window in the bottom right pops up telling me my GPU driver had an error.
     
  11. N1kkon

    N1kkon Notebook Consultant

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    Don't mean to double post but I got new information from the seven forums..
    I was told by bluerobot that "ntkrnlmp.exe and ntoskrnl.exe are processes related to the Windows Kernel, they are no cause of the current issue, they are being blamed since Windows couldn't directly find a third-party driver issue and blamed itself."
    Can anyone verify this statement? He told me that the bigfoot killer card was the blame.
     
  12. Prostar Computer

    Prostar Computer Company Representative

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    ntoskrnl.exe related BSODs are almost never actually related to the NT kernal, so he is probably right - though it's hard to say that the Bigfoor Killer driver is the issue (very possible though).
     
  13. N1kkon

    N1kkon Notebook Consultant

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    Well I upgraded all my drivers on my computer yesterday so we will see. Haven't had a chance to sit down and game for a few hours though. Been busy and such. I will let you guys know how it all turns out over the weekend of long gaming sessions.
    If anyone else has some input though i'd be more than happy to hear suggestions. Thanks to those who did help already though :)
     
  14. Prostar Computer

    Prostar Computer Company Representative

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    Any news/updates?
     
  15. N1kkon

    N1kkon Notebook Consultant

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    Haven't had any blue screens since. However, my nvidia driver said it stopped working while after playing Civilization V for a few hours. I also had a "CivilizationV.exe has stopped responding " error as well. Any ideas?
     
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    Could just be a driver hickup.
     
  17. N1kkon

    N1kkon Notebook Consultant

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    it happens every now and then, and its quite annoying when it does. Checked registry errors and found nothing. It's only games that do that.
     
  18. Prostar Computer

    Prostar Computer Company Representative

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    Is it only happening in tandem when playing Civilization?
     
  19. N1kkon

    N1kkon Notebook Consultant

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    it's happened with other games as well. Terraria, fear 3, trials evolution...I've only been playing civ though for the last week.
     
  20. Prostar Computer

    Prostar Computer Company Representative

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    Hmm... when you updated the NVidia driver, did you install the new driver over the old? That's usually safe to do but sometimes you need to remove the previous driver and then install the latest version as a clean installation.
     
  21. N1kkon

    N1kkon Notebook Consultant

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    I didn't do that this time, but I've done it in the past. I am using the latest beta driver because I find that they generally work better than the WHQL drivers ( at least for me).
     
  22. Prostar Computer

    Prostar Computer Company Representative

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    Wouldn't hurt to try a clean install of the WHQL either. :)