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    W230SS 3200X1800 display issue

    Discussion in 'Sager and Clevo' started by abadacus, Sep 18, 2015.

  1. abadacus

    abadacus Newbie

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    Two days ago, I have been repositioning the screen on my laptop I have been having vertical lines appear.
    Usually, they disappear when I having finished repositioning the display but just now, the defect seems to be more permanent. See picture linked below:
    http://imgur.com/OZR2afB

    This morning, the problem seems to be getting worse
    http://imgur.com/W6HUtpB

    There are no issues with displaying to an external monitor via HDMI

    Anyone else having similar issues or suggestions?

    Computer is out of warranty by 2 months and the company I bought it off is no longer trading


    Computer specs:
    Processor: Intel i7-4710MQ Quad Core Haswell Processor 2.5 – 3.5Ghz Turbo
    RAM: 8GB DDR3 1600Mhz System Memory
    Hard Drive: 128GB mSATA Plextor SSD FAST
    *Screen Size: 13.3-inch QHD+ LED IPS GLOSSY BACKLIT (3200x1800)*
    Graphics Card: nVidia Geforce GTX860M 2GB GDDR5 Dedicated Graphics DX11
    Networking: 802.11b/g/n WLAN, 10/100/1000 Ethernet LAN, Bluetooth
    Operating System: NO OPERATING SYSTEM
    Special Feature: 2x USB 3.0, 1x USB 2.0, E-SATA, HDMI, VGA. Creative X-FI MB3: Surround Sound. 2.0mp Webcam, Backlit Keyboard, nVidia Optimus Technology v1.2
    Condition: Brand New in Box with 6 Cell Battery
     
    abadacus, Sep 18, 2015
    #1
  2. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    I would first check the cable connection to the screen, and make sure it is seated properly and that it doesn't look damaged.
     
    Support.1@XOTIC PC, Sep 18, 2015
    #2