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    W230SS External monitor problem

    Discussion in 'Sager and Clevo' started by Anonimous_User, Oct 9, 2015.

  1. Anonimous_User

    Anonimous_User Newbie

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    Hello, I've had my PCSpecialist W230SS for almost half a year now, has worked pretty well so far, however recently I ran into a problem.

    I connected my new BenQ XL2430T via HDMI, I am running the monitor at 60Hz due to the HDMI limitation, but at times the monitor goes black for a second or so before returning normally. I'm not really sure what is causing this and the only place I found it mentioned on the internet was on one post in the owners lounge, here: http://forum.notebookreview.com/thr...ss-sager-np7338-owners-lounge.748242/page-251

    Cheers guys, thanks in advance for any help.
     
    Anonimous_User, Oct 9, 2015
    #1
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Try to check out your VGA drivers. http://www.clevo.com/en/e-services/download/ftpOut.asp?Lmodel=W230SS&ltype=2&submit=+GO+
     
    Support.3@XOTIC PC, Oct 9, 2015
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  3. Prostar Computer

    Prostar Computer Company Representative

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    Reload the stock Intel HD graphics driver (or do a clean install of it) and test from there. Your external display is driven by the Intel chip, so I would start with troubleshooting that. If the stock driver seems to resolve it, you can leave it or update over it and test the new driver.
     
    Prostar Computer, Oct 12, 2015
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