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    W370ET Fan Issues Audio Issue

    Discussion in 'Sager and Clevo' started by AndrewM72, Jan 15, 2013.

  1. AndrewM72

    AndrewM72 Notebook Enthusiast

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    I'm my device manager there's something listed as "High Definition Audio Device" alongside the realtek audio device. The realtek works fine, the High Def device fails with "Cannot start device". I'm not sure if this is some sort of common issue or if anyone else has run into it or knows what this device could be, tried anything I could with swapping and reinstalling all the different drivers I could find. My audio does work, but it sounds really tinny, terribly so, especially since the laptop came with some sticker mentioning onykia or something speakers with Creative THX sounds, but the sound quality is about what I expect out of those piezo buzzers they have on desktop boards for system sounds and beeps or a cellphone headset, so not sure if that might be affecting it or not.
     
  2. Prostar Computer

    Prostar Computer Company Representative

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    Right click on the High Def device and click on "uninstall". Then, click on "Action" at the top of Device Manager, and select "Scan for Hardware Changes" - or just reboot the system, and see if Windows installs a default, working driver.

    If you still have the problem, uninstall both the Realtek driver and High Def driver from Device Manager per the same method, reboot into Safe Mode, and try installing the driver(s) from there.

    I'm not sure that this will help with the "tinny" sound you're experiencing, as that just may be the quality of the speakers.
     
  3. AndrewM72

    AndrewM72 Notebook Enthusiast

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    Tried that, still having an issue. Any idea what this other device actually is? I'm getting audio out of the speakers and the realtek driver works for one of them, so I'm unsure what the other device is even supposed to be. Secondary audio hardware?

    As for the speakers I don't know, I wasn't expecting an amazingly room feeling sensory experience, but pretty much every other laptop I've compared them against since, has had better sounding speakers. I'm tempted to just swap them from another laptop I have laying around but I I'm not sure on bracketing and expected ohms.