The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    W370ST replacement keyboard

    Discussion in 'Sager and Clevo' started by Bullit, Feb 1, 2017.

  1. Bullit

    Bullit Notebook Deity

    Reputations:
    122
    Messages:
    864
    Likes Received:
    9
    Trophy Points:
    31
    Seems i need a replacement keyboard, one of the keys went kaput - got out and seems some minuscule pins are broken. So what is the general advice in this situations? i guess it is not something fixable.
    I am in European Union. I contacted my reseller and the price is a bit high so i was hoping if someone with experience have some advice.

    Thanks.
     
    Bullit, Feb 1, 2017
    #1
  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

    Reputations:
    4,879
    Messages:
    8,926
    Likes Received:
    4,707
    Trophy Points:
    431
    There's a company in the states called RJTech that sells Clevo parts. Might want to try reaching out to them to see if they can do anything for you.
     
    saturnotaku, Feb 1, 2017
    #2
  3. XMG

    XMG Company Representative

    Reputations:
    749
    Messages:
    1,755
    Likes Received:
    2,200
    Trophy Points:
    181
    @Bullit -as you're in Europe I would recommend contacting either the official Clevo Service Center in Germany or the UK:

    http://www.clevo.com.tw/clevo_contact.asp?lang=en

    They usually have stock of everything as they are set up to support direct Clevo business customers, but the UK and German centers will definitely sell direct to cutomers like yourself. There are other companies who only sell spare parts for Clevo laptops, but they generally purchase from the service centers.
     
    XMG, Feb 1, 2017
    #3
  4. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    It may be fixable; the plastic scissor retaining clip might need to be replaced. Not sure if anyone has a spare of that and/or specific key caps for sale. Alternatively you'd have to replace the entire keyboard - as mentioned, RJTech sells parts.
     
    Prostar Computer, Feb 1, 2017
    #4
  5. Bullit

    Bullit Notebook Deity

    Reputations:
    122
    Messages:
    864
    Likes Received:
    9
    Trophy Points:
    31
    Thanks everyone for the advice.
     
    Bullit, Feb 1, 2017
    #5