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    W8560cu wireless adapter not detecting

    Discussion in 'Sager and Clevo' started by jg400, Jan 20, 2012.

  1. jg400

    jg400 Notebook Enthusiast

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    Reinstalled Windows 7 on a W860cu (Kobalt G860) , and it cannot detect the wireless adapter , drop any linux distro live cd and it detects it fine (!) the cd that came with the laptop says "Please enable adapter before installing driver) needless to say it is enabled (as I said the linux live cd finds it ok) the only clue I have is that if I don't have a rj45 cable plugged into the network socket on the laptop at the point of install , the driver cd complains about enabling the network card before installing the driver , plug a cable in and the lan network drivers install fine. I am guessing therefore that the wireless router is not 'triggering' the wireless card into action , however as I said a Linux cd seems to cope

    Anyone had similar problems and resolved, its driving me mad!!!
     
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Can you try the F key that toggles it on/off. Make sure its on the try to install the driver.
     
  3. jg400

    jg400 Notebook Enthusiast

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    I am assumming you mean the F11 key that turns wireless off and on , it doesn't work , the simble goes off and on but nothing is detected , F12 for bluetooth works fine it detects that as it goes off and on, however as I pointed out , LInux live disks detect the wireless no problem , the only thing I can think of is that my windows 7 disk is an old version and something has moved on i.e the Linux live disks will have the latest drivers on them where as the windows disk is 2 years old , however that implies the underlying bios for the wireless adapter has changed, whilst I did do a bios upgrade some time ago it was at least a year ago and I am pretty sure I have reinstalled this then,at the back of my mind I vaguely remember some issue around driver sequence but I may be just imagining it , I wish Kobalt was still around or there was access to their old forums as a way of support
     
  4. jg400

    jg400 Notebook Enthusiast

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