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    W860CU HD5870 Overheating Problem

    Discussion in 'Sager and Clevo' started by kevindd992002, May 13, 2010.

  1. SonicSpyro

    SonicSpyro Notebook Guru

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    After some readjusting and new thermal job, I got these temps (with the paperclip method):

    Idle:
    [​IMG]

    After 2 Vantage runs:
    [​IMG]

    I also found that after cleaning the paste that sticks to the heatsink of the GPU, underneath it is purple in colour.

    Here are the pics:
    [​IMG]

    [​IMG]

    Any ideas why?
     
  2. BenLeonheart

    BenLeonheart walk in see this wat do?

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    Was it purple before you paper clipped it?
     
  3. SonicSpyro

    SonicSpyro Notebook Guru

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    Yeah. It was. I snapped that picture before I did any mods.
     
  4. kevindd992002

    kevindd992002 Notebook Virtuoso

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    How were you able to see the complete details of your GPU when using GPUZ0.4.2? I'm using the same but it seems that it doesn't detect even the clocks.

    What am I doing wrong here?
     
  5. SonicSpyro

    SonicSpyro Notebook Guru

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  6. kevindd992002

    kevindd992002 Notebook Virtuoso

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    Thanks +Rep!
     
  7. kevindd992002

    kevindd992002 Notebook Virtuoso

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    I've just trimmed my Aluminum can and applied the Paperclip mod butmy temps are still high. It still reaches 100C but now it takes longer, around 5 mins compared to 3 mins before modding.

    I've also tried to peel the doubled thermal pads (the three that I encircled in my previous pics) but I've noticed that they should really be thicker. First off, those three have thicker thermal pads than the remaining thermal pad in the recessed area because the 3 square chokes that go into this three doubled thermal pads are shorter than the square choke that goes to the last flatter thermal pad in the recessed area. I've confirmed this by looking at their relative heights and one more thing when I try to make those three thermal pads flatter and then I put them in their respective components sticky side up and then close the heatsink, thy did not stick to the heatsink which simply means that they don't have contact with the heatsink if they are made flatter. So I guess the default thickness of having double thermal pads in those recessed areas is correct.

    I'm not sure why sp-1, LaptopNut, and 4649 have all cut into half those 3 thermal pads in question here. I maybe wrong, please correct me.

    I really don't understand why I don't have any improvement in my temps, I'm getting frustrated just by thinking of it.
     
  8. Mike570U

    Mike570U Notebook Consultant

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    Well, higher temps increase the oxidation rate, what kind of paste do you use? Silver nitrate-based pastes have been known to do that, especially at higher temps. The color is harmless and will not reduce the thermal conductivity of your heatsink.



    @Kevin: That's five minutes of normal gaming use, or 5 min of furmark or some other stress test software?
     
  9. sp-1

    sp-1 Notebook Consultant

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    If you believe you are getting good gpu contact the my only other question would be is the fan running full speed. Check to make sure it is not plugged into the extra fan header instead of the gpu header. You could also pull out the questionable thermal pads completely and just boot into windows to see if your idle temps are lower then you know if they are interfering and can make them thinner. Just don't stress test without the pads in place.
     
  10. Mike570U

    Mike570U Notebook Consultant

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    The correct fan connection is surrounded by a white outline and says VGA on mine.
    I couldn't get a fan to even spin up when I plugged it into that extra connection. I was thinking about using it to power a third fan.
     
  11. SonicSpyro

    SonicSpyro Notebook Guru

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    That paste, was the IC7 (or so I was told by my reseller). It was part of a "package" when I decided to upgrade my GTX 280M to the MR5870. Since you say that it's harmless, I guess I don't have to worry much. Thanks! :)
     
  12. kevindd992002

    kevindd992002 Notebook Virtuoso

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    That's 5 min. of Furmark/OCCT.

    Yes it is running at full speed, I can hear the speed go up while temperature go up. When you made those three thermal pads thinner and installed them back in the heatsink and closed the heatsink, were they flushed properly to their respective square chokes and can you see the imprint on the properly?
     
  13. Mike570U

    Mike570U Notebook Consultant

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    Yep, that copper could turn green like the statue of liberty and will still conduct heat pretty well.. (Nonetheless, stay away from salt water.) ;)

    Hm. And your ambient temp is still in the 32-35*C (90-95*F) range?

    The rapid rise you used to have was defintely indicative of an assembly issue, but 5 min in furmark/occt in 35*C room temps might be something that you will struggle to overcome.

    A more realistic stress test might be a benchmark of some kind, maybe run 3DMark06 or Vantage and see what you get.
     
  14. kevindd992002

    kevindd992002 Notebook Virtuoso

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    I was on an airconditioned room at about 30C when I tested it with furmark/occt. So these temps seem to be normal already? I'll try 3dmarks06 now and see what I get.
     
  15. LaptopNut

    LaptopNut Notebook Virtuoso

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    To get a good idea of real GPU temps I just play GTA IV for a while and even after only a few minutes, I could see the temperature differences between the GTX 285M and the 5870 as well as the differences in fan speed.

    Furmark is a worst case scenario and is not really indicative of how good your GPU temps are since any real life use will not place as much stress on it.

    For example, after a while of furmark my GTX 285M can reach 88C but during gaming from GTA IV, SR2 to BFBC2, it rarely goes beyond 78C. In some games my GPU temp stays around 60C.
     
  16. kevindd992002

    kevindd992002 Notebook Virtuoso

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    Here are my temps after 3dMark06:
     

    Attached Files:

  17. Mike570U

    Mike570U Notebook Consultant

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    Ah ha! Yes, that is much more normal, especially since your room is 30*C. The instant jump to 100*C was a problem, but now I think you are right where it is expected to be.
     
  18. kevindd992002

    kevindd992002 Notebook Virtuoso

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  19. BenLeonheart

    BenLeonheart walk in see this wat do?

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    Sweet :D!! Congrats...
     
  20. Mike570U

    Mike570U Notebook Consultant

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    Maxed out at 78*C too, and my ambient is much lower. I still haven't done any mods (like shims). At a certian point you are limited by the fans that don't ramp up until a specific temp threshold is reached.
     
  21. LaptopNut

    LaptopNut Notebook Virtuoso

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    I never run furmark for very long because it has the potential to damage GPU RAM (The GTX 285M has no RAM temp sensors).

    However, the few minutes that I did run it, my temps didn't go beyond 88C. I also get maximum GPU temps of 71C after 3DMark 06 and my ambient is 23C.

    Since I no longer have the 5870 I can't double check to see what you meant, to see whether it was correct or not. Maybe wait until the other guys who did the same thing comment. However, it makes no sense to design a heatsink with a recessed area only to fill it up again with a thick thermal pad, think about it.

    I also remember the heatsink of the Nvidia GTX 260M, both of the recessed areas had an accompanying flat thermal pad, none of them were thick and if the pads were thick it would have affected the contact of the heatsink to the DIE.
     
  22. sp-1

    sp-1 Notebook Consultant

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    Yes I do still have imprints from the chokes. One option you have instead of thinning them down would be to just make them a little smaller so they squish down more easily. The thermal pads they use are pretty soft and move fairly easily but I noticed that they were so close to the edges of the holes they are in that they just hit the edge and stop squishing down at that point.
     
  23. kevindd992002

    kevindd992002 Notebook Virtuoso

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    Ok. Around how many mins. Of furmark did you run yours?

    Ok. What I don't understand is why do we have the same thickness problem but when I peel of the first layer off of the thermal pads on mine it doesn't have the same effect as yours where it has the choke imprints on them?
     
  24. LaptopNut

    LaptopNut Notebook Virtuoso

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    I ran Furmark just now for 10 minutes and my GTX 285M GPU temps maxed out at 87C.
     
  25. kevindd992002

    kevindd992002 Notebook Virtuoso

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    ahh. What are your ambient temps again?

    Regarding the recessed areas, yes I got your point if you put a thick thermal pad in a recessed area. What I just don't understand is thay when I peel the first layer of the doubled thermal pads to make them a single thermal pad,
    they don't contact with the heatsink which means they are too thin. Why is this not happening to you guys when you do make those 3 thinner?
     
  26. LaptopNut

    LaptopNut Notebook Virtuoso

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    My ambient temps are 23.5C.
     
  27. sp-1

    sp-1 Notebook Consultant

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    I had to cut mine they would not peel and i only cut about 1/3 from mine.
     
  28. kevindd992002

    kevindd992002 Notebook Virtuoso

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    That's weird, why don't they have the same default thickness (that can be peeled off) as mine and 4649's thermal pads.

    With the default thickness (without cutting), were they flashed with the surface of the heatsink itself? I mean are they level with the surface of the heatsink when put in the recessed area?
     
  29. BenLeonheart

    BenLeonheart walk in see this wat do?

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    Kevin, just so you know.
    I'm choosing between 2 laptops,
    Kosti was responsible @the MSI board for me to regain faith in the GX series... just by removing the pads, he instantly went down like 10C...

    If you get this done, at your ambient temps...
    you'll be responsible for me putting down $1500+ for a laptop.

    :)

     
  30. kevindd992002

    kevindd992002 Notebook Virtuoso

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    Which pads? Can you give a link to his post?
     
  31. BenLeonheart

    BenLeonheart walk in see this wat do?

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  32. LaptopNut

    LaptopNut Notebook Virtuoso

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    Post number 17

    Having read through, it sounds exactly the same as the issue we were discussing and the same reasons why myself and others reduced the thickness of those thermal pads. I don't think it is a good idea replacing the thermal pads with thermal paste though.

    Edit: Be careful with that shim Mod because it looks like it was the cause of both dead GPU's here
     
  33. kevindd992002

    kevindd992002 Notebook Virtuoso

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    Yeah I just removed the paperclips after I read that thread. Thanks for the heads up though,

    Regarding the thickness of those thermal pads, I still am confused about those three in particular. When I make them thinner (by peeling the first layer of thermal pads off of them), put them on top of their respective components (sticky side face up), close in the heatsink, then removed the heatsink again, I would noticed that they won't stick to the heatsink.

    When I do it the other way around (putting them on the heatsink instead of on their respective components), put in and removed the heatsink, I don't see any imprint on them.

    This simply means that when you make them thinner, at least when I did, they don't have proper contact with their respective components.

    Note: We shouldn't be comparing the thickness of those three recessed area thermal pads to the thickness of the 4th recessed area thermal pad because the component in the 4th recessed area is taller than those of the three (which has the same heights) and thus need a thinner thermal pad indeed and thicker ones for the first three recessed area thermal pads.
     
  34. LaptopNut

    LaptopNut Notebook Virtuoso

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    Simple solution, compare the size of the pads to the resulting temperature of the GPU RAM during a benchmark like 3DMark 06. Hwinfo32 will display the temps for the actual RAM chips and you will know what is better. However, without a mod to give more pressure on the heatsink to the DIE, none of that will matter much anyway. So since the shim / paperclip Mod has the potential to kill the GPU, there is not much left to do.
     
  35. lackofcheese

    lackofcheese Notebook Virtuoso

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    I'm pretty sure HWiNFO doesn't show the temps of the GPU RAM chips, actually; at least not for the Mobility HD 58xx cards.
     
  36. kevindd992002

    kevindd992002 Notebook Virtuoso

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    What do you nean compare? Does the ram chips need the pressure mod also?
     
  37. LaptopNut

    LaptopNut Notebook Virtuoso

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    I mean that you could compare the temps under load before and after changing the thickness of the pads.
     
  38. sp-1

    sp-1 Notebook Consultant

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    Maybe your best bet then would be to compare the difference in height of the pads in the recessed areas of the heatsink to the difference in height of the components. The problem is probably that while 1/2 height is to short full height is to thick.
     
  39. fzhfzh

    fzhfzh Notebook Deity

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    Same thing happened to me. My speculation is that, buy using the shim mod, yes, the contact with the core is better hence the temp drops, however, because the heatsink is pushed up by the shim, it's likely that the memory has bad contact with the heatsink, and the memory could be getting very high temps and you won't know it as there's no temp sensor for the memory, and over long term the mem could just die from high temps.

    IMO, the best solution is still to just send it back and ask your seller to adjust the heatsink, it takes precise placement of the thermal pads. And no, don't use thermal paste to replace the thermal pads, I did that and it's a complete failure, the gap between the heatsink and the mem is simply too far.
     
  40. kevindd992002

    kevindd992002 Notebook Virtuoso

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    yeah, i@m guessing that is the best reason I thought of too. I think I have to be around 3/4 of the original thickness. How do you handle the therml pads when cutting them/. They are pretty sticky and very hard to cut I presume, and you even have to wear plastic bag to avoid oil from your fingers to goto the pads.

    I also noticed that all the time the MemIO temp in HWInfo is always the highest among the three. Is that indicative of poor contact with the memory chips? And is that MemIO sensor even accurate?
     
  41. fzhfzh

    fzhfzh Notebook Deity

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    memIO is not even the memory temp, just the memory controller which is still in the core chip. There's no sensor for memory temperature.
     
  42. kevindd992002

    kevindd992002 Notebook Virtuoso

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    does the paperclip mod leave a permanent bent on the metal springy joint? Or it returns to its original state when I remove those paperclips?
     
  43. lackofcheese

    lackofcheese Notebook Virtuoso

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    Indeed. I think the memory controller seems to have to work very hard to keep up with 1000MHz GDDR5, which is why it gets so hot.

    Compared to a 256-bit controller using GDDR3, although the bandwidth is the same, interfacing with the 256-bit bus takes a lot more space and so the heat isn't quite so concentrated in that case. I don't know how the power consumption compares - it might be roughly equal, in fact - but I would think that because the memory controller does so much work in such a small space (40nm makes it even smaller, though it should also reduce power consumption) it's no surprise that it gets rather hot.
     
  44. sp-1

    sp-1 Notebook Consultant

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    My temps are pretty even for all 3. I have nice defined impressions in all my thermal pads. As for cutting Mine were pretty easy since they were one thick pad. I don't know how best to cut them since yours are thin; you might be better served by just buying some thermal pad material of the correct thickness. If I had to guess the memory controller being hotter probably indicates that the heatsink is not making good contact in that area. Most likely being held up by the memory chips and power circuity thermal pads.
     
  45. kevindd992002

    kevindd992002 Notebook Virtuoso

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    If I buy thermal pads, what are the correct thickness for all the thermal pads?
     
  46. sp-1

    sp-1 Notebook Consultant

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    Well you could measure them yourself. I would assume since the two sacked are probably 2mm each a 3mm pad would work.
     
  47. Redbluefire

    Redbluefire Newbie

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    I have a W870CU with a MR5870 and this is my laptop at idle in a 22C room.
    [​IMG]

    I've been trying to follow this thread, but it's difficult to follow, what would you guys recommend I do? I'd really rather not RMA it, but I will if I absolutely have to.
     
  48. Huuy

    Huuy Notebook Evangelist

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    That's pretty high for idle, did you reapply thermal paste?

    I know that the Clevo 5870M doesn't use Powerplay, so you will have to manually down clock via AMD GPU clock tool, and you can set hot-keys for the clock settings.

    But it shouldn't be that high idle.
     
  49. theriko

    theriko Ronin

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    Have you cleaned out the dust from the fans/exhaust vents (properly including inside the fan casings)?
     
  50. Redbluefire

    Redbluefire Newbie

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    I haven't yet, I just realized it recently and was hoping it was a driver issue.
    I have not, but I live in a very dust-free environment, and there seems to be barely any dust in it. Would opening the fan casing require re-applying thermal paste? It seems a pretty singular unit.
     
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